Diamond Health Group
74 Hendford, Yeovil, Somerset, BA20 1UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 March 2024
I was seen on time. The nurse I saw for my appointment was friendly and helped to put me at ease. She was very professional and it was all over very quickly. The receptionist was able to help me with my query although not completely as it seemed the dr hadn’t responded to her questions. This query was regarding my husband not myself.
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Smear
Rated 5 stars out of 5
by Rita Mckeever - Posted on 19 March 2024
The nurse was great with me made me feel at ease talked me threw it and was very gentle then she explained how long the results will be and I went on my way
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Samantha - Posted on 09 March 2024
Attended for my son’s pre school immunisations. Nurses were lovely and explained everything properly and made us feel at ease. My son was happy to get a sticker after. Booking appointment was ok, long wait for the appointment but that was expected. When needing to book appointments other than immunisations as-long as i call early and wait in the que I have been able to get an appointment whether this be with a doctor or one of the acute care team.
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Smear
Rated 5 stars out of 5
by Diane Giddings - Posted on 27 March 2024
The nurse I saw was very polite and helped me when I needed it. Very professional an asset to the practice.
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Great experience!
Rated 5 stars out of 5
by Jasmine - Posted on 06 March 2024
Had the most reassuring nurse, talked me step by step what was going to happen and she was going to do. Honestly couldn’t of thanked her enough for making me feel comfortable
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2024
Staff were very helpful and u estranging of my needs, found me a resolution and made me an appropriate appointment. The nurse was lovely, explained everything in advance. Lovely care, thank you
Visited March 2024
Diamond Health Group has not yet replied.
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Review titled Desperate times.
Rated 1 star out of 5
by Sheana-Leigh Mitchell - Posted on 25 February 2024
Under staffed and over crowded. If you are lucky enough to get an appointment it's a gamble on which Dr you will see and if they will be helpful or straight up rude. I waited 5 months for a simple GP letter. It took a break-down during a phone conversation to reception to get an appointment for multiple symptoms which turned out to be serious and needed treatment immediately. I would not recommend this surgery to anyone. My GP in particular is very condescending and arrogant, I dread it when I do finally get an appointment and it is with him. My son's vaccinations were 3 months late due to not having any appointments available. Now I am finally off regularly injections (they never got to the bottom of why I needed the injections in the first place) I will be changing the whole family over to another GP. Avoid.
Visited February 2024
Diamond Health Group has not yet replied.
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Review titled This surgery is horrendous
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2024
Trying to get an appointment is awful. They have no protocol for anything just a keep calling each day answer. E-consult is next to useless. Did not think they could get any worse but somehow the do.
Visited February 2024
Diamond Health Group has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
I had my blood test in February and it’s been almost 2 months and no results. I call every week and it’s the same response every time “results are not back” or “I’ll chase them up”. Very disappointed
Visited February 2024
Diamond Health Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Karen - Posted on 06 March 2024
Came for my appointment and was seen straight away.The nurse explained the procedure and talked me through it making me relaxed.Thankyou for that as I was very anxious.
Visited February 2024
Diamond Health Group has not yet replied.