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Derby Road Health Centre

336 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DW

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Reviews

Displaying 11 to 11 of 11

  1. Review titled Difficult to make appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 30 November 2022

    The practice website advertises an online booking system, but this will not accept bookings requests. I therefore attended the practice reception in person. I was informed that even a straightforward request would need an appointment with a doctor, which could only be arranged by phoning the practice at 8 am. This seems wholly impractical, since, according to the receptionist, the identical advice is given to everybody.

    Visited November 2022

    Report as unsuitable

    Review titled Derby Road Health Centre

    Replied on 16 February 2023

    Dear Patient, It is not necessary to see a GP to request access to the online booking system, we can only assume that there has been some misunderstanding and mis-communication regarding online access. Please contact the practice who will be able to provide you with your unique log-in details and for more information, please visit our website at: https://www.drhc.org.uk/doitonline.aspx Please accept our apologies for any confusion. Kindest regards, Anna Benner Practice Assistant

    Report as unsuitable