Denton Medical Practice
100 Ashton Road, Denton, Manchester, Lancashire, M34 3JEContact details and opening times
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2023
This GP practice has really gone downhill since Covid. I don’t know why they have receptionists answering the phone because everything has to be done online via forms and then they are supposed to get back to you within 2 days but in reality this doesn’t happen. Staff have no concept of urgency and use the broken record technique “computer says no”. I’ve just been told by a member of the admin team to move practice if I don’t like it. No concept of equality duty act. No concept of caring for patients.
Visited January 2023
Review titled Denton Medical Practice
Replied on 31 January 2023
Thank you for your feedback. Please accept our apologies if you feel your concern has not been dealt with in a sufficient manner. Unfortunately the whole of the NHS is under increased pressures, and we are experiencing a large number of challenges at the practice and the work load of all the staff has increased dramatically. However, we at the Practice are continuing to make a number of responsive changes following the ongoing developments to ensure the maximum safety of our patients, and to protect our staff as much as possible to ensure that the NHS can keep working in an effective manner and can continue to provide the best level of care possible. If you would like to discuss this further please contact the practice manager to discuss this further.