DENMARK ROAD SURGERY
Woodside Health Centre, 3 Enmore Road, South Norwood, London, Greater London, SE25 5NTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about DENMARK ROAD SURGERY.
Reviews
-
Review titled Lovely friendly nurse
Rated 5 stars out of 5
by Glen - Posted on 12 September 2024
A very efficient and friendly review with the practice nurse. Very thorough. I was seen on time and all aspects of my diabetic review were discussed and assessed in a caring, personalised way.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 13 September 2024
Dear Glen - Thanks for taking time to feedback your positive review about the practice Nurse. We have shared your review with the Nurse as well as the team. The practice is appreciative of your efforts in feeding back to us. We will continue in our commitment to ensure we provide care in a caring, personalised way. Thank you
-
Review titled Outstanding Practice
Rated 5 stars out of 5
by Helen - Posted on 03 September 2024
I’ve been seen on time and I appreciated the medical attention I received from the Nurse. Thank you so much.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Helen - Thanks for taking time to share your feedback with us. Your feedback has been shared with the Nurse as well as the practice team. We hope your experience whenever you contact or visit our service would continue to be a positive.
-
Review titled Great doctors
Rated 5 stars out of 5
by Paula - Posted on 03 September 2024
When ever i go i normally dont have any issues, but1 time i went to have a blood test the nurse that i had took 4 times in the same arm to find some blood didnt even try another place to take it, find this not very good as i'm not a pin cushion and do not expect to be treated as one
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Paula - thanks for your feedback. We are sorry to hear about your experience with the nurse when attempting to draw your blood for sampling. We would share your feedback with the team, with the hope that your experience would improved when next you visit the nurse.
-
Review titled Positive Experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2024
Overall, I had a positive experience at the surgery on this occasion. My appointment was quite early so, it was quiet in the surgery. Reception were helpful. I had to wait a little but wasn't in a rush so that was OK. The nurse took time and care with me which I was happy about. The test wasn't as straightforward and was somewhat uncomfortable but she was empathetic and therefore did her best to make it less uncomfortable as much as possible. I would recommend this practice.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 06 September 2024
Dear Patient - Thank you so much for time taken to send us a feedback about your experience when you visited the surgery. Your feedback is important to us in helping to improve our service, and will be shared with the team. Our aim is to continue to ensure you receive a positive experience whenever you visit us for your care and we appreciate the recommendation. Many thanks
-
Review titled No problems
Rated 5 stars out of 5
by P Holyoake - Posted on 06 September 2024
Very helpful Receptionist about the time of my appointmeny. Nurse examination was very professional and through and helpful given over leg injury and feet/toes care.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 06 September 2024
Dear P Holyoake - Many thanks for taking your time to feedback to us about your experience when you visited the surgery. We are glad you found our receptionist to be helpful and your experience with the Nurse was also satisfactory. Your feedback is important to us and will be shared with the team. Our aim is to continue to ensure the care you receive whenever you visit us, continues to be helpful as well as up to the standards expected. Many thanks
-
Review titled Good service
Rated 4 stars out of 5
by Aye Aye Mon - Posted on 06 August 2024
I got medication from pharmacy. I got regular treatment from GP. I an happy for getting cares from nurses and doctors. I have to go and collect one item which I left in pharmacy shop. I have to book more appointments whatever I need with GP and attend to hospital for more medical check up. Sometime, I missed some appointments and cancle via web link. I hope to get more NHS services with more cares in all future. I got very well treatments from GP and hospital on time. Otherwise , I have big problems. Thanks.
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Many thanks for taking time to share your feedback with us. This has been shared with the team. Our patient triage system is available to use for medical and admin queries via our website. We aim to respond to all queries received within 24hrs, our response would usually give best advice from GP in relation to the issues you have mentioned when completing the triage form. We hope you continue to receive satisfactory service whenever you visit us for your care.
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
The nurse was friendly, kind, informative.she explained what she was doing. I don't think the computer signing is is great for elderly people.I know there are receptionist & it's an option to talk to them.
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care. Our reception team are always happy to check in patients as an alternative to using the self-check in system whenever they visit for an appointment with any of our clinicians.
-
Review titled practice studie
Rated 5 stars out of 5
by Junior elliott - Posted on 09 August 2024
Nurse was kind and patient..she give lot surety regarding my health..my prescription was quick to recieved . She also refers me to have a lots off exercise to keep my health up..
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Junior Elliott - Many thanks for taking time to share your feedback with us. This has been shared with the Nurse. We hope you continue to receive satisfactory service whenever you visit us for your care.
-
Review titled Lovely clean Great Practice
Rated 5 stars out of 5
by Dolly - Posted on 16 August 2024
Staff were polite helpful and accomodating. Follow up after care from Dr was comforting and facility to collect medication from local pharmacy is extremely helpful. Great improvement to previous difficulties pre- covid. All in very pleased with the services well enhanced though was good before now even better !!
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Dolly - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
-
Review titled Extremely good service
Rated 5 stars out of 5
by Angelica Maria Escobar Giraldo - Posted on 30 August 2024
My last appt was to see the nurse. She was lovely and i felt very confident in her knowledge and skill. We had a lovely conversation about the readon for my appt
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Angelica Maria Escobar Giraldo - Many thanks for taking time to share your feedback with us. This has been shared with the Nurse. We hope you continue to receive satisfactory service whenever you visit us for your care.