Delamere Medical Practice
Delamere Avenue, Stretford, Manchester, Lancashire, M32 0DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service from reception
Rated 5 stars out of 5
by Angelique Laud-Whitelaw - Posted on 09 October 2024
I spoke to a receptionist today and she was brilliant. I had a few tricky things that needed sorting out. She was friendly, informative, professional and calm. She assured me that everything would be sorted out….which she did. She even gave me a follow up call to update me. A big thank you to the receptionist. Excellent service, how it used to be a few years ago. Keep up this quality of service Delamere.
Visited October 2024
Delamere Medical Practice has not yet replied.
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Review titled Care Coordinator.
Rated 5 stars out of 5
by Janice Murphy - Posted on 31 October 2024
I attended an appointment with practice nurse Elaine & I have to say I have not felt more comfortable/relaxed when attending the surgery. Elaine put me at ease & was very professional with her approach, I did not feel rushed as I sometimes do with GP appointments. Thank you Elaine.
Visited October 2024
Delamere Medical Practice has not yet replied.
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Review titled Cold and robotic practice
Rated 1 star out of 5
by Jacqueline - Posted on 29 October 2024
Reception staff rude and have no empathy. Miscommunication, feeling of low morale and clocking in and out attitude of reception staff. Made to feel like you are a nuisance…when you’re in pain all you want is help from your gp. Firstly you need to get past the reception staff, not all but I’ve had two good experiences with reception staff, the others seem to think they are god. power tripping. On one occasion I explained my experience to the doc when we were face to face and he was surprised and annoyed that this particular receptionist thought she could give out medical advice over the phone. Top and bottom of this feedback ..docs are fantastic!!! The practice needs to train some of the reception staff to be more humane and be happy in the job they are paid to do
Visited October 2024
Delamere Medical Practice has not yet replied.
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Review titled Great Clinician
Rated 5 stars out of 5
by Zafar K Rana - Posted on 30 October 2024
Saw my clinician yesterday, what a wonderful human being. Angel without wings. Very helpful, understanding and caring
Visited October 2024
Delamere Medical Practice has not yet replied.
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Review titled Great Reception Staff
Rated 5 stars out of 5
by Zafar Rana - Posted on 22 October 2024
Went to reception to book an appointment and to get more info on the procedures. Young lady who dealt with my query had a wonderful smile & with vibrant personality. It was a humble experience that other staff members were also cheerful. Met my doctor and his attitude and behavior was wonderful, down to earth, very helpful with my query. Tbh it was a wonderful experience I had never imagined. Thanks to my doctor and to the reception ladies.
Visited October 2024
Delamere Medical Practice has not yet replied.
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Review titled Diabolical reception staff
Rated 1 star out of 5
by Stevan Melia - Posted on 23 September 2024
Explained to reception I needed medication for my COPD as I had tried to manage it with just one inhaler but I was having difficulty breathing. I was told you can only have the blue inhaler, I started that won’t work I neede my two original inhalers but she refused and stated I could have an appointment in 2 weeks. That was the end of her support.
Visited September 2024
Delamere Medical Practice has not yet replied.
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Review titled Pleasant reception - poor follow up service
Rated 1 star out of 5
by Jo Mawn - Posted on 30 September 2024
Really distressed that I am unable to book for 2nd shingles vaccine . I should have been contacted but wasn't. so further waste of money as they will have to start again - and I (aged 71) may get shingles Receptionist unable to make appointment for some 2 months by which time vaccine will not work! Unable to arrange anywhere in trafford and unable to speak with anyone regarding this. Appalling waste of money
Visited September 2024
Delamere Medical Practice has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Mairead - Posted on 23 September 2024
The receptionist was extremely helpful in sorting out a referral issue and was very accommodating. Very grateful to have received such good service.
Visited September 2024
Delamere Medical Practice has not yet replied.
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Review titled Good receptionists
Rated 4 stars out of 5
by Anonymous - Posted on 08 October 2024
receptionist are respectful , professional and make you feel comfortable, when calling in i was advised and went through an online forum on the phone for a an appointment that is sooner.
Visited August 2024
Delamere Medical Practice has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by F Leslie - Posted on 15 July 2024
I called into the practice late morning in the hope of being seen today The receptionist was very understanding, took all details and assured me a Dr would call me. The Dr called shortly after I arrived home, listened, gave advice and issued a prescription. A very friendly and efficient service. Thank you.
Visited July 2024
Delamere Medical Practice has not yet replied.