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Davenport House Surgery

Davenport House, Bowers Way, Harpenden, Hertfordshire, AL5 4HX

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 11 to 12 of 12

  1. Review titled Impossible to book a GP appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 25 October 2022

    Nearly 2 hours on the phone (not enought phones apparently!) only to be told that all appointment slots have been block booked by the GPs so the receptionist was unable to make a booking - for at least 6 weeks! Appointments are not available online either yet at my last visit the waiting room was empty. I would love to know what the GPs are doing and how long they intend to use Covid as an 'excuse' for non-existant services.

    Visited October 2022

    Report as unsuitable

    Davenport House Surgery has not yet replied.


  2. Review titled Long wait on the phone

    Rated 2 stars out of 5

    by Anonymous - Posted on 19 October 2022

    Today I phoned reception at 1403 and was told there were 6 calls ahead but I ended up waiting 30 minutes! It turns out there was one receptionist available to handle a queue building by the minute. She was very helpful and surprisingly calm. Her attitude was much appreciated. Surely their are others to help once the queue starts to get longer.

    Visited October 2022

    Report as unsuitable

    Davenport House Surgery has not yet replied.