Crown Street Surgery
2 Lombard Court, Crown Street, Acton, London, Greater London, W3 8SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No appointments available.
Rated 2 stars out of 5
by Anonymous - Posted on 15 September 2023
I tried to book a non urgent appointment within the next few weeks. There was not even one available. Not a single one. I didn’t actually know what to say to person on reception as if service is not provided it is not fit for purpose.
Visited September 2023
Crown Street Surgery has not yet replied.
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Review titled Such warm friendly staff
Rated 5 stars out of 5
by Alison L - Posted on 29 May 2023
I have to bring an elderly relative here at least a couple of times a month, the staff always greet her by name, it's really a pleasure to visit
Visited May 2023
Crown Street Surgery has not yet replied.
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Review titled Poor coordination and communication
Rated 2 stars out of 5
by Anonymous - Posted on 17 February 2023
My aged aunt registered with this practice a year ago but has had very poor service. Her carers call constantly to arrange referrals, but the referrals never happen. The receptionists have been told over and over that my aunt is housebound and immobile but when asked to arrange blood tests or physical therapy constantly ask my aunt to attend a clinic or other outside address. Actually getting through to a GP appears to be impossible. Urgently looking for a new GP, which is why I'm on this site...
Visited February 2023
Crown Street Surgery has not yet replied.
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Review titled Unprofessional experience
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2022
I had few bad experiences with this GP, today I was waiting for 40 min, after I check in on the reception, and cause they never called me in I went and ask. Found it that the woman who supposed to checked me in left cause her shift was over, around 6pm , and that the doctor won’t be able to see me, cause “I was late” When I was there sitting and waiting for 30 min earlier than my consultation.. and best think they could do for me is a call me and see when they can book me next. Also gp was completely empty.. Horrible and not care experience I would not recommend this place
Visited November 2022
Crown Street Surgery has not yet replied.