Crawley Road Medical Centre
479 High Road, Leyton, London, Greater London, E10 5ELContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful medication practitioner
Rated 4 stars out of 5
by Graham L - Posted on 09 December 2023
I was very impressed by the service I received yesterday from the medication practitioner at the Practice. My GP had declined my recent request for a repeat prescription because my Consultant had not informed them about the increased dose that I now need to take. The medication practitioner really helped by sending me a link so that I could upload to my medical record an email from my Consultant about the increased dose. Once the Practice had received this email from me, the medication practitioner spoke to a GP and arranged for the prescription to be issued on the same day. Thank you very much, this was just what I needed.
Visited December 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Patient care
Rated 5 stars out of 5
by Dimitri loizou - Posted on 03 January 2024
Request for my prescription. Truly the person in charge for prescriptions is exceptionally caring. Not only she completed my request of prescrption she showed humane caring how I manage with my day to day living because of my condition of Rheumatoid Arthritis and if it was anything I needed regarding my condition. She showed knowledge and made me feel calm and reassured when we talked regarding my condition. Truly I felt so content and happy of my experience with the person in charge of prescriptions. Thank you
Visited December 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Great support
Rated 5 stars out of 5
by Daphne T - Posted on 21 October 2023
Needed support on getting my adhd medication before a holiday which was difficult because of uk wide stock shortages. They were a great support in suggesting where might have it, changing my pharmacy to be able to pick it up there and speeding up getting the prescription. They also called to check in to ensure everything was sorted in the end.
Visited October 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Diabolical
Rated 1 star out of 5
by Andy - Posted on 03 July 2023
Can't get to see a doc never appointments Told to go A & E. What has happened to these services.
Visited July 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Excellent doctor .
Rated 5 stars out of 5
by Ali Hassan - Posted on 14 June 2023
This doctor I saw today is excellent . I would love for her to stay at this practice . She is diligent , caring , concerned and I really felt taken care of . I cannot commend her highly enough . This practice , which id troubled and has lots of problems really desperately needs good people like her
Visited June 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Excellent Doctor Patient Treatment
Rated 4 stars out of 5
by David J - Posted on 22 June 2023
On 9 May 2023 I had an appointment with Doctor s.. ....m. Long before the surgery opened - at 8.14am - she had texted me certain information regarding my visit. That's dedication! Later in the day my appointment was very punctual. I appreciated that Doctor treated me as an individual, despite the obviously demanding day. I send this review as my expression of thanks to Doctor ....m.
Visited May 2023
Crawley Road Medical Centre has not yet replied.
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Review titled Poor reception service
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2023
I have been using this surgery all of my life and only in the last few years I have been deeply dissatisfied. I have no issues with the GP’s, however the service from the reception staff is poor. Firstly, it is almost impossible to get through via phone (understandably this could be beyond their control due to low staff numbers etc). Secondly, their manner in when speaking to them is terrible. They have a bad attitude and act like you are bothering them and are not very helpful. I have been standing at the desk before waiting to speak to someone and two of the staff were standing around chatting and leaving me to wait. I am going to change to another surgery because every time I have been in contact with the surgery recently has not been a good experience.
Visited April 2023
Review titled Crawley Road Medical Centre
Replied on 17 April 2023
Thank you for commenting. If you can please speak to the practice manager we will be able to investigate this matter in sufficient detail to give you a response.
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Review titled Good practice
Rated 4 stars out of 5
by Laura - Posted on 29 March 2023
Beyond the challenges the majority of GP practices are currently experiencing, this is a pretty reliable GP surgery and I’ve had some very positive experiences with some of the doctors here.
Visited March 2023
Review titled Crawley Road Medical Centre
Replied on 17 April 2023
Thank you for your comment and understanding the pressures of the system in which we are functioning.
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Review titled Can't believe they are still allowed to practice
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2023
Trying to get through regarding a mistake they had made with a repeat prescription on Friday evening and repeatedly hung up on without any words spoken. The phone was left to ring for over an hour.
Visited February 2023
Review titled Crawley Road Medical Centre
Replied on 04 March 2023
Sorry to hear that you have had reason to complain. Please speak to the practice manager so we can verify your comments and gather evidence in order to provide you a suitable reply.
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Review titled Great practice
Rated 5 stars out of 5
by Katia Beltrame - Posted on 05 December 2022
Today I had a very pleasant communication with a doctor at the practice as well as a manager. I received the attention I needed regarding prescriptions and very efficiently dealt with. I’m very grateful for the care and services from this medical practice. I am aware that the practice is currently working towards improving the service and I can see that this process is certainly happening.
Visited December 2022
Review titled Crawley Road Medical Centre
Replied on 04 March 2023
Thank you for your honest and positive comment. We are working hard to improve our service for all our patients.