Crawcrook Medical Centre
Crawcrook Surgery, Pattinson Drive, Ryton, NE40 4USContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Slick flu vaccination
Rated 5 stars out of 5
by Barry Mudd - Posted on 12 October 2023
Digital sign in at Rowlands Gill was straight forward. I was taken straight in for my jab. In and out in under 5 minutes! Great.
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Well organised
Rated 5 stars out of 5
by Colin Bellamy - Posted on 11 October 2023
Went for my flu injection yesterday and found staff very welcoming and organised. In and out within a couple of minutes
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Covid injection
Rated 4 stars out of 5
by Anonymous - Posted on 09 October 2023
Called into surgery for a Covid injection. Well organised in & out within 10mins. Plenty of staff on duty to keep everything running smoothly
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient thank you for your feedback, it was good to here you had a pleasant experience. Kind regards Jean Ward Operational Lead
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Review titled Not the best
Rated 1 star out of 5
by Anonymous - Posted on 11 January 2024
Corridors and rooms not wide enough for wheelchair users and other patients to queue. Standing at cotmrridor entrance looking right people were doubling back. Luckily a couple of patients stood back to let me in and helped by moving a chair positioned in middle of corridor supposedly for patients quing for vaccine and other side to patients leaving surgery
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Good vaccination clinic
Rated 5 stars out of 5
by Rosalind Southern - Posted on 09 October 2023
Covid vaccination clinic had kind and welcoming staff who checked your details and made sure that you had time to ask questions before consenting to the vaccination It was a quick and efficient process made quite pleasant by the encouraging staff
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Ms Southern Many thanks for your review, this is very much appreciated and it is good that you found your experience at our surgery pleasant. Kind regards Jean Ward Operational Lead
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Review titled Not geared for disabled access
Rated 3 stars out of 5
by Anonymous - Posted on 15 November 2023
Despite rather long slope outside, not much room to get through into rooms and pass someone else in corridor
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Flu vaccine
Rated 4 stars out of 5
by Sheila whitfield - Posted on 11 October 2023
Vaccination afternoon well run & staff friendly & helpful. All done in 10 mins from walking in the door to leaving. Excellent organisation.
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Always Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
It was extremely busy but everything ran very smoothly and didn’t have to wait long to be seen to, you were in and out in no time
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Difficult to get to
Rated 2 stars out of 5
by Julia - Posted on 07 October 2023
My own practice in Rowlands Gill did not offer the service have to taxi or 2 buses from Rowlands Gill to Crawcrook. This is too stressful.
Visited October 2023
Crawcrook Medical Centre has not yet replied.
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Review titled Well ran covid clinics!
Rated 5 stars out of 5
by Mr and Mrs Laws - Posted on 09 October 2023
It was the first time my husband and I had attended the Crawcrook surgery from entering the clinic we were greeted by the two receptionists who guided us. extremely friendly young lady who explained the procedure after completing the paperwork we both went into see the nurse, again the welcome we received was first class both from the nurse and the lady who was updating our information in room, she also cancelled the flu jab we were to have next Saturday at the Rowland's gill surgery I will shed I lived nearer to crawcrook as I would go there every time thank you to everyone who runs this service!!
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Mr and Mrs Laws Thank you for your feedback. it is good to hear that you were happy with the service provided and that you were able to get both you flu and covid vaccine at the same appointment. Remember as we are in the same group as Rowlands Gill practice you can visit us for any appointments you require. Kind regards Jean Ward Operational Lead