Cranes Park Road Surgery
25 Cranes Park Road, Sheldon, Birmingham, West Midlands, B26 3SEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Doctors Practice
Rated 5 stars out of 5
by Bill Farnsworth - Posted on 16 February 2024
I have nothing but praise and respect for this doctors practice. I telephoned for an appointment and the call was answered without delay. My appointment was made for the same day and I was seen by the doctor at the appointment time. My issue was dealt with professionally and all my concerns and questions answered. The service given from reception through to doctor is exceptional. Thank you.
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Mr Farnsworth Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Dr really listened to my concerns and was able to provide me with a quick appointment and diagnosis my problem by liaising quickly and efficiently with specialist service. Dr then gave me feedback in a timely manner
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 March 2024
Dear Patient Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Helpful staff
Rated 5 stars out of 5
by Cheryl Inniss - Posted on 05 February 2024
Phoned for an appointment today had to wait 9 minutes before call was answered, reception apologize for keeping waiting And then booked me an appointment. Staff was helpful with NHS app
Visited February 2024
Review titled Cranes Park Road Surgery
Replied on 08 February 2024
Dear Cheryl Thank you for your feedback of your visit, it is greatly received and I will forward onto the Doctor and Staff. Unfortunately, Monday's are a busy period, but I will look at ways to improve call flow. Thank you Richard Johnson Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Helpful and listen to your concerns. Friendly consultation, clear explanation of next steps in my medical journey. Conscientious requesting a repeat appointment for further follow up.
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 24 January 2024
Dear Patient Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Practice visit 29th of January
Rated 5 stars out of 5
by Phil Vann - Posted on 30 January 2024
I had an early appointment for an injection with the doctor on Monday morning. I was early, before 9am, and was surprised to see the practice open, fully staffed and people already in the waiting room. I received a warm welcome included being addressed by name and was invited to sit in the waiting room. Before I had even sat down I was called through to see the doctor. Again a warm and friendly greeting before I sat down. The injection was ready and I could have been in and out before my actual appointment time. However I did want to discuss my current medication which the doctor was happy to do. She listened carefully to what I had to say and offered choices with an explanation to each. Once we had agreed on the change a new prescription was put through which was at my pharmacy when I got there an hour later. A first class visit to a first class surgery
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 31 January 2024
Dear Mr Vann Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Peter and Pearl Lee - Posted on 23 January 2024
Wonderful caring helpful Drs and staff can’t fault them in every way all go above and beyond what needs to be done explains everything in a way that is understood we speaking not just for this visit but for every time we have had to visit the surgery Thank you to Drs and staff you are appreciated
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 24 January 2024
Dear Peter and Pearl Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Always attentive
Rated 5 stars out of 5
by Jennifer Timms - Posted on 24 January 2024
Brill doctor. Always remmebrs me. Always manage to see her on the day or telephone appointment. She's helped me threw some really tough times.
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 31 January 2024
Dear Jennifer Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Great doctors
Rated 5 stars out of 5
by James fox - Posted on 17 January 2024
Doctor is fantastic all other staff are good too always go above and beyond to help through whatever you are there for
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 19 January 2024
Dear James Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Doctor who cares
Rated 5 stars out of 5
by Richard - Posted on 19 January 2024
The practice is easy to get an appointment the reception staff are friendly. You feel the doctor actually cares for her patients
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 19 January 2024
Dear Patient Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2024
Small yet great practice. Offer a variety of services. Good online and repeat prescription services. Staff are all friendly and polite. Doctor is excellent and very efficient. Think-you for your care.
Visited January 2024
Review titled Cranes Park Road Surgery
Replied on 24 January 2024
Dear Patient Thank you for your positive feedback of your visit, it is greatly received and I will forward onto the Doctor. Thank you Richard Johnson Practice Manager