Cowes Medical Centre
200 Newport Road, Cowes, Isle of Wight, PO31 7ERContact details and opening times
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Reviews
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Review titled Lack of care
Rated 1 star out of 5
by Anonymous - Posted on 04 November 2024
Referred by 111 to GP surgery for urgent blood test due to serious nature of illness and underlying issues. Spoke to a great nurse practitioner listened to me and organised a blood test same day. The issue was the GP who had not reviewed my results. I was so ill and did not need this total lack of cooperation. On calling the surgery on the second day I was told my a very rude receptionist tough results still not reviewed tough and wait till Tuesday. So I was still ill, had been diagnosed by 111 with severe noroviris, could not keep down any food and was going to have to continue to suffer over the weekend due to lack of care from one GP. Also I had other symptoms that had not been diagnosed. Took action on Saturday I asked my partner to drop in a letter to the surgery for the attention of practice manager asking to transfer GPs as I couldn’t take anymore of this especially as this had not been the first instance of an issue Sunday I received a text from the GP which was utterly rude and totally unprofessional. Blood tests inconclusive and basically no follow up wasn’t going to do any further tests to identify why I was in such pain and was I not aware that she worked70 hrs a week. Not my issue my immediate problem was my health and finding out why I was so ill. Also had to return to work on Monday after being off sick the previous week even though I couldn’t undertake day to day tasks as the same GP wouldn’t provide a sick certificate. Absolutely no support.
Visited October 2024
Cowes Medical Centre has not yet replied.
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Review titled No face to face
Rated 1 star out of 5
by Joanna - Posted on 27 March 2024
I called the GP surgery yesterday, to make an appointment to see a doctor. My call was answered after waiting one hour and 35 minutes. After all that time of waiting, I was still not given a face to face appointment, but only a telephone call back. I am left trying to describe the nature of my injury over the phone rather than being able to show it to a doctor. This is not good enough and is adding extra stress and anxiety to a situation, that by its very nature is distressing. Please bring back face to face doctor appointments.
Visited March 2024
Cowes Medical Centre has not yet replied.