Comberton Surgery
58 Green End, Comberton, Cambridge, Cambridgeshire, CB23 7DYContact details and opening times
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Reviews
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Review titled The very worst pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
This pharmacy is terrible and gets worse every time I visit. There is always a queue and no wonder because they never have the prescription ready and always ask you to return the next day. They are disorganised, slow, poorly managed and have no idea of improvement for the future.
Visited May 2023
Comberton Surgery has not yet replied.
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Review titled Woefully inadequate
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2023
As a family we have been patients of this practice for over 30 years, it has gone from outstanding to woefully inadequate, to disgustingly dangerous! The practice clearly has more patients than it can care for. Tried to book a relatively important appointlent for ongoing health concerns agter 2 hours on the phone i was told the next avalible appointment was 3 Weeks away At my last appointment i saw a Dr that won't take blood tests telling me "i dont do blood tests you to book an appointment with the nurse" futher 2 week wait and i was hurried out the door. Clearly the 6Cs don't apply to this surgery. Recently told a family member we have bo appointments and just to attend A&E for something that absolutely was not at A&E matter. A phone call to 111 and they said a GP from your surgery will call you back. And they did. So much for no appointments. As for the dispensary. Literally hours waiting to collect a prescription hearing patient after patient being told we don't have that in stock yet. Not like insulin or heart meds are important or anything. If the CQC did a surprise visit they would shut the place down. I am embarrassed to be a patient! This practice is going to cause significant harm to someone in there failings.
Visited January 2023
Review titled Comberton Surgery
Replied on 24 January 2023
Dear Anonymous, I would like to apologise that you feel we are not meeting your needs. Unfortunately I am not able to address each point without having all the facts. If you would like to contact me to discuss your concerns, please do. The email to use is admin.combertonsurgery@nhs.net . Yours sincerely Pauline Kitchiner (Practice Manager)