Collingham Medical Centre
High Street, Collingham, Newark, Nottinghamshire, NG23 7LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Surgery
Rated 5 stars out of 5
by Angela Holmes - Posted on 30 August 2024
Patients are very quick to criticise Collingham Medical Centre but I wanted to say thank you for a recent visit when I received outstanding service. I had an appointment with a practise nurse for a blood test. I was seen on time by a kind, gentle and efficient nurse who not only took my blood but answered all my questions and suggested I asked at the reception desk for an asthma review. To my astonishment, I didn’t have to wait weeks, the reception staff managed to arrange an appointment with the asthma nurse on the same day. My second appointment was on time and again to my astonishment, the asthma nurse not only took time to review my asthma and advise me on my condition but carried out a full medication review ‘as I was there’. Both nurses were so patient and reassuring and gave me so much information about how to keep myself healthy. Thank you for an excellent service.
Visited August 2024
Review titled Collingham Medical Centre
Replied on 04 September 2024
Dear Mrs Holmes Thank you very much for your lovely review of the service you received recently. We are very pleased to hear that your experience was positive and everything happened in a timely manner for you. We really appreciate you taking the time to leave a review and I will pass your comments on to the full practice team. Kind regards Emma Dickson, Practice Administration Lead
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Review titled Pass the buck,and ignore
Rated 1 star out of 5
by Kenneth Matthews - Posted on 18 July 2024
Several weeks ago the med center new I needed an mri scan for my spine, oppointments were by phone, or altered to a phone call appointment again.palmed off elsewhere ,no information given, supposedly eventually sorting out an appointment for scan and nothing, you phone up, first in line yet still takes almost half an hour to be answered, ignorance, then still no information, you have to do everything yourself, not even worth 1 star, diabolical.
Visited July 2024
Review titled Collingham Medical Centre
Replied on 22 July 2024
Dear Mr Matthews, Thank you for your feedback and we are sorry to hear that you feel we have not provided a high quality service on this occasion. We are always keen to address issues raised but cannot discuss personal medical details on this public forum. If you would like to discuss this matter in confidence with the Practice Manager please call the surgery on 01636 892156. Kind regards Emma Dickson, Administration Lead
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Review titled Phone consultation
Rated 5 stars out of 5
by Gill Lloyd - Posted on 07 June 2024
I was delighted with my conversation with the doctor . My condition was given proper consideration and medication issued
Visited April 2024
Review titled Collingham Medical Centre
Replied on 10 June 2024
Dear Mrs Lloyd Thank you very much for your feedback. Your comments will be passed on to the full team. Kind regards, Emma Dickson, Administration Lead
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Neil Gardiner - Posted on 14 July 2023
During the last 5 years we have had outstanding service given in a very pleasant and helpful way. High levels of professionalism, caring, compassion, respect and understanding. Recently had to visit other NHS agencies who all spoke highly of Collingham Medical Centre. Well done, keep up the good work and thanks.
Visited June 2023
Review titled Collingham Medical Centre
Replied on 04 January 2024
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
As a newcomer to this Practice I would like to say that my experience so far has been extremely good. I have had one telephone consultation with a Doctor who was very pleasant and easy to talk to and I have also come in contact with Practice nurses who again have been very pleasant and helpful. I also received a nice welcome from the ladies on Reception, so thank you everybody!
Visited January 2023
Review titled Collingham Medical Centre
Replied on 06 February 2023
Thank you for taking the time to leave such positive feedback, it is very much appreciated. Our aim is to always deliver an excellent patient experience, so it's great to hear your patient journey was a good one.