College Green Medical Practice
Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, West Midlands, B31 2GHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about College Green Medical Practice.
Reviews
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Review titled Extremely helpful
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
Needed a new urgent prescription for my granddaughter, a problem that has been around for months between the practice and hospital. The receptionist helped greatly and arranged a phone call later from the doctor, which was received approx 2 hours later.
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for taking the time to leave us your feedback and 5-star rating. I’m so pleased to read that a member of the reception team was able to help you with this issue and you received a prompt phone call from the GP. I do your granddaughter is doing well. Kind regards Joan Beddows
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
Had to have a emergency appointment didn’t have to wait on arrival very happy with my treatment doctor very pleasant manor
Visited August 2023
Review titled College Green Medical Practice
Replied on 21 August 2023
Dear patient I'm sorry to read that you had be seen in an emergency and do hope you are feeling better now. We appreciate you taking the time to feedback how happy you were with the doctor and the treatment you received. Kind regards Joan Beddows
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 August 2023
A very friendly doctor who clearly knew a lot about what I was there for and offered good advice and guidance.
Visited August 2023
Review titled College Green Medical Practice
Replied on 22 August 2023
Dear patient Thank you for taking the time to leave such positive comments about the GP 😊 I will share your feedback with the CG team. Kind regards Joan Beddows
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Review titled Fab new surgery
Rated 4 stars out of 5
by Anonymous - Posted on 04 August 2023
My experience on this day by the nurse was very caring, also she made me feel very comfortable and was easy to talk to and never judged me. She showed a lot of empathy . She also arranged for me to see the doctor after seeing her. The doctor I saw was also amazing and really listened to me she also never made me feel like I was wasting her time and was so help full and guided me on the right track I felt a sense of relief when I left the surgery that 2 amazing people listened and were of great help thankyou.
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for taking the time to leave this amazing feedback! It’s really great to read how positive you felt about your experience of both the nurse and the GP. Your comments will be shared with the team at CG and I know they’ll all appreciate your kind words 😊 Kind regards Joan Beddows
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Review titled Top class
Rated 5 stars out of 5
by Joe Hopkins - Posted on 04 August 2023
Seen me early and I was diagnosed within 2 minutes. Prescribed and out the door. Top top class. So much better for getting emergency appointments these days as well. Used to be a nightmare but they look after the emergency patients better now. Great service to everyone
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you so much for taking the time to leave us this feedback and 5-star rating⭐😊 It’s great to read that the service you received was “top class” we really appreciate your kind comments. I will share your positive feedback with the team at CG. Thanks again Kind regards Joan Beddows
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Review titled Great courtesy and respect
Rated 5 stars out of 5
by Germaine Thompson - Posted on 15 August 2023
Seen a doctor and he took his time to explain the cause of my problem was maybe with some of the medication I'm on. He stated some could be stopped, decreased and a new product could help. Still to see if this is working, but very pleased how the doctor spent his time with me.
Visited August 2023
Review titled College Green Medical Practice
Replied on 22 August 2023
Dear patient Thank you for taking the time to leave such positive feedback about the Doctor. I will make sure your comments are shared with the team at CG. Kind regards Joan Beddows
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
Courteous, helpful reception staff. Surgery is clean and comfortable. Doctors listen to your concerns, discuss the plan and make sure that you understand that you can ask questions for clarification.
Visited August 2023
Review titled College Green Medical Practice
Replied on 15 August 2023
Dear patient Thank you for your positive feedback and giving recognition to the reception team, the housekeeping team and the doctors. Thank you for also commenting on how the doctors encourage questions - we want patients to be actively involved in their own health care. I will share your feedback with the team. Many thanks Kind regards Joan Beddows
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Review titled Wonderful practice and great people.
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
Always been able to get an appointment and see a doctor. The practice is very accomodating. The doctors, the nursesand reeptionists are all very understanding snd kind.
Visited August 2023
Review titled College Green Medical Practice
Replied on 07 August 2023
Dear patient Thank you for your lovely feedback and 5-star review, much appreciated 😊 It’s great to read that you find CG so accommodating and understanding, I will share your comments with the team. Thanks again. Kind regards Joan Beddows
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
Never had a problem with appointments or seeking advice. Minor issues with my diabetes care no continuity so if you are not engaged you could miss out. Parking is challenging
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for your feedback and 5-star rating, we really do appreciate it. It’s great to hear that you’re happy with the appointment system and advice offered to you 😊 I would urge you to contact the surgery and book an appointment with the Diabetic nurse to further discuss any issues you have. It’s very important to us that you are receiving the highest standard of care and that any concerns you have are being addressed. If you do not wish to make a face-to-face appointment, a telephone call can easily be arranged at your convenience. Parking on such a busy dual carriageway will always be a challenge, however, at CG we are more fortunate than most as we have ample spaces at the rear of the surgery and even during busy times there will always be people leaving and freeing up a parking space. Thank you again. Kind regards Joan Beddows
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Review titled Great practice
Rated 5 stars out of 5
by Nyota Kayemba - Posted on 04 August 2023
Personally each time I want to see my GP I always get a appointment the same day or the same week. My GP always listen and tell me what next after checking my concerns
Visited August 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Hi Nyota Thank you for taking the time to leave us such positive feedback and a 5-star rating, we really appreciate it. It’s great to read that you feel listened to by your GP – having your voice heard is so important in any health care setting, it gives us confidence and enables us to ask questions about our own health and concerns. Your comments will be shared with the team at CG. Thank you again Kind regards Joan Beddows