Clover Group Practice
Darnall Primary Care Centre, 290 Main Road, Sheffield, South Yorkshire, S9 4QHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring practice
Rated 5 stars out of 5
by John M - Posted on 06 September 2024
The Nurse that dealt with my annual review went above the call of duty and called me later that day (unaranged) to provide relevant information to my earlier appointment. Top Lady!!!
Visited September 2024
Clover Group Practice has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 04 September 2024
I was on time with my appointment the doctor I saw was very professional. No why I come before I got there give me a lot of information and asked me questions how I was going on and referred to a follow-up appointment later waiting for me to go and see the physio, and to get back in touch with her for further instructions
Visited September 2024
Clover Group Practice has not yet replied.
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Review titled No call back
Rated 1 star out of 5
by Anonymous - Posted on 31 August 2024
I received a text message that a call was arranged for 30.08.24. 9-1pm to discuss my recent blood results. Waited for the call all morning. I needed to collect my prescription from the chemist next door to the surgery at 1pm. Whilst there I also attended GP reception to enquire about the call back. Reception confirmed GP called at 1.08pm but shall try again in 15mins. I mentioned the phone did not ring Whilst i was in the chemist. Reception agreed the signal is extremely poor maybe that's why phone did not ring. However I continued to wait until 6pm. But no call received. What a waste of my time. Whoever this clinician was was obviously inept incompetent and a complete waster. I do not want this person to deal with my clinical problems or notes. I would like to know who this person is so I can avoid him / her in the future. Complete waste of time and rubbish service.
Visited August 2024
Clover Group Practice has not yet replied.
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Review titled Very helpful staff
Rated 5 stars out of 5
by Flowers - Posted on 27 August 2024
I was struggling with pcos symptoms and work issues like hours and unreasonable adjustments and the receptionists and Dr's have looked into it and also talked about my body going through trauma symptoms related to gbh which have gone on for a long time and the Dr was fantastic in recognising this on going issue
Visited August 2024
Clover Group Practice has not yet replied.
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Review titled Helpfull receptionists
Rated 5 stars out of 5
by George Bray - Posted on 16 August 2024
Only had a blood test booked but turned out a mistake had been made with appointment. Receptionist sorted it out without any fuss and very polite. I moved to Sheffield a year ago and registered here and have to say very impressed with the attitude of all receptionists, always ready to help.
Visited August 2024
Review titled Clover Group Practice
Replied on 19 August 2024
Thank you for sharing your positive experience! It's great to hear that our receptionists were able to resolve the issue quickly and with such professionalism. We're delighted that you're happy with the service since moving to Sheffield and registering with us. We'll continue to do our best to assist you in the future! Lucie Moore Operations Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Julie - Posted on 23 July 2024
Doctor was very thorough and friendly who has referred me for further tests while others hadn’t mentioned a CT scan before to get a clearer picture of the problem
Visited July 2024
Review titled Clover Group Practice
Replied on 24 July 2024
It's wonderful to hear that you had such a positive experience with your doctor! I'm very pleased to hear they are taking a comprehensive approach by referring you for a CT scan to get a clearer understanding of your condition. This can provide valuable insights that might not have been noticed otherwise. It's reassuring to know your doctor is exploring all possibilities to ensure the best care for you. Lucie Moore Operations Manager
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Review titled Great Associate Nurse
Rated 5 stars out of 5
by Emi - Posted on 17 July 2024
The Associate Nurse was very professional, pleasant. Made me comfortable for the procedure i underwent.
Visited July 2024
Review titled Clover Group Practice
Replied on 19 July 2024
Thank you so much for your kind words! We are delighted to hear that our Associate Nurse was professional and pleasant, making you feel comfortable during your procedure. Your feedback is greatly appreciated, and we will be sure to pass along your compliments. We strive to provide the best care possible, and it's wonderful to know that we met your expectations. If you have any further comments or need any assistance, please don’t hesitate to reach out. Lucie Moore Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Allison - Posted on 05 July 2024
I spoke with a surgery pharmacist today with regard to my medication. He was very thorough and answered all the questions that I had. I felt comfortable with the outcome after our discussion of the options available. Very pleased with the professional and friendly service.
Visited July 2024
Review titled Clover Group Practice
Replied on 08 July 2024
Thank you for sharing your positive experience! It's great to hear that the surgery pharmacist was thorough and answered all your questions, making you feel comfortable with your medication options. We're glad you felt the service was both professional and friendly. Your feedback is much appreciated! Lucie Moore Operations Manager
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Review titled Positive improvement
Rated 4 stars out of 5
by Anonymous - Posted on 24 July 2024
I have experienced a very positive improvement in the service and service providers. My consultation with a member of medical team and a member of the nursing team was dealt with in a very professional and courteous manner. On this occasion teams gave me time to explain and to be heard was appreciated. I have now been referred to other specialist's. I am finding the atmosphere within the practice pleasant staff have been kind and helpful. Thank you.
Visited July 2024
Review titled Clover Group Practice
Replied on 25 July 2024
Thank you for your feedback It's wonderful to hear about your positive experience! We're glad to know that our medical and nursing teams provided you with professional and courteous care. It's important to us that patients feel heard and well taken care of. We're also pleased that the atmosphere at our practice has been pleasant and that our staff have been kind and helpful. Thank you for your kind words, and we wish you all the best with your referral to the specialists. Lucie Moore Operations Manager
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Review titled Health management
Rated 4 stars out of 5
by Anonymous - Posted on 08 July 2024
I am approaching retirement age so took advantage of a health check appointment. It revealed that like my parents, my cholesterol is a bit high. I had a v helpful discussion with a practice nurse about what I can do in terms of diet and exercise to help reduce that and a follow-up monitoring appointment. This should help me avoid needing to go on statins medication which will be good.
Visited July 2024
Review titled Clover Group Practice
Replied on 10 July 2024
Thank you for sharing your experience! We're glad to hear that your health check was insightful and that you had a helpful discussion with our practice nurse about managing your cholesterol through diet and exercise. It's great that you have a follow-up appointment to monitor your progress, and we hope this helps you achieve your health goals without needing medication. We're here to support you every step of the way. Lucie Moore Operations Manager