Clayhill Medical Practice
Vange Health Centre, Southview Road, Vange, Basildon, Essex, SS16 4HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Practice doing great during difficult times
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
Having heard friends and relatives telling me that it’s impossible to get appointments with their GP this isn’t the case with Clay hill medical practice. Even if a GP appointment isn’t available on the day you phone you are advised that an appointment with a nurse may be of help. I have been with the practice for 10 years and find reception staff polite and helpful and willing to help. I telephoned the surgery on a Monday morning asking to see my GP because of extreme pain in my leg. I was told that my GP would call me . Which she did and after my explanation of my reason for calling my GP said she felt a scan was necessary. My GP arranged this for me. After two days I received a call asking me to make an appointment for a scan at a GP surgery close to where I live. I had the appointment on that following Sunday . I was given a letter to give to my GP , which I did . The following day I had telephone call from my GP with the results of my scan and what it was and the treatment needed. Under current circumstances with the NHS I believe this is definitely a GP practice trying to do their very best for their patients .
Visited December 2022
Review titled Clayhill Medical Practice
Replied on 06 March 2023
Dear Patient Many thanks for your kind response. We aim to give the best service available in the quickest timeframe possible.
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Review titled Very good practice
Rated 5 stars out of 5
by Dominic bonett - Posted on 09 December 2022
The surgery Drs and staff are very helpful and understanding as when you go to the doctor your not feeling well
Visited December 2022
Review titled Clayhill Medical Practice
Replied on 06 March 2023
Dear Dominic Many thanks for your comments, we value responses from our patients. Wishing you well. Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Julie bonett - Posted on 09 December 2022
Very good practice, never had a problem getting an appointment, doctors always very helpful , always made to feel very relaxed and comfortable
Visited October 2022
Review titled Clayhill Medical Practice
Replied on 13 December 2022
Dear Julie Many thanks for the lovely feedback, we aim to provide the best service possible to our patients. Practice Manager