Claremont Medical Centre
2A Glenbuck Road, Surbiton, Surrey, KT6 6BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Mixed experience
Rated 4 stars out of 5
by Dominic Bull - Posted on 04 September 2024
Contacted proactively by surgery for a health checkup, the appointments were on time and I was provided some useful information by the nurse. However I do not understand why the surgery is closed during the day, it cannot be impossible to arrange cover so the surgery can remain open.
Visited August 2024
Review titled Claremont Medical Centre
Replied on 09 September 2024
Hi Dominic, thanks for leaving your feedback. I must point out however that our surgery is not closed during the day, our front door is closed for half an hour to give the reception team a break, however the practice is accessible throughout the day via our website by using "Contact Reception", we also have an emergency phone number which can be used and a sign informing patients to ring the buzzer if they have an emergency during this time. As I am sure you can appreciate some of our team work very long hours and this is all part of ensuring our staffs health and wellbeing. Regards Sarah - Practice Manager
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Review titled Ear syringe
Rated 1 star out of 5
by Malcolm Archer - Posted on 31 January 2024
Had my ear syringe At your surgery I would like to say what an excellent service and beautifully executed thank you
Visited January 2024
Review titled Claremont Medical Centre
Replied on 06 February 2024
Hi Malcolm, thanks for leaving a great review. I have passed your comments onto the team. Many thanks Sarah - Practice Manager
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Review titled First Class Medical Centre
Rated 5 stars out of 5
by ROGER PECK - Posted on 26 January 2024
As always a highly professional and considerate Consultation was experienced recently on Thursday 25th January 2024
Visited January 2024
Review titled Claremont Medical Centre
Replied on 29 January 2024
Many thanks Roger for leaving such a great review. I have shared this with all the team and it is much appreciated. Thanks Sarah - Practice Manager
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Review titled Very good service
Rated 4 stars out of 5
by James Green - Posted on 27 September 2023
I received a booking for my combined covid and flu jab weeks before friends at other practices. When I attended all of the staff were very friendly and the process was very efficient. Gold star.
Visited September 2023
Review titled Claremont Medical Centre
Replied on 02 October 2023
Dear James, thank you for your feedback, it is always appreciated when patients take the time to leave kind comments. I have let all the staff know and once again thank you for your kind words. Sarah - Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Pauline Howard - Posted on 19 October 2022
Just come to the end of 12 weeks counselling which has been so helpful..very grateful to have received..
Visited October 2022
Review titled Claremont Medical Centre
Replied on 25 October 2022
Dear Pauline, we value the time you have taken to offer feedback on your counselling sessions here at the Claremont, it is always nice to feel appreciated. Many thanks. Stefie - Psychology Lead
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Review titled Reassured by clear plan
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2022
I came in to review my blood test results after two periods of dizzy type symptoms and was able to discuss different aspects of this, and ask several questions that were on my mind. While the GP was extremely pleasant, she was clear both in her approach and advice and together we made a sensible plan for the next 3 months. I very much appreciated this approach.
Visited September 2022
Review titled Claremont Medical Centre
Replied on 12 September 2022
Dear Patient, Thank you for taking the time to post your feedback on your recent experience at Claremont Medical Centre. I have passed on your comments and am really pleased you are happy with the service provided. Thanks Sarah - Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Pauline Howard - Posted on 19 October 2022
Have had some health issues lately needing blood tests..physio appointment..scans..face to face and telephone doc appointments and everyone I've dealt with at Claremont from receptionists to docs are friendly caring professionals..glad to be with this lovely practice..thank you.
Visited September 2022
Review titled Claremont Medical Centre
Replied on 25 October 2022
Dear Pauline, many thanks for your feedback. It is always lovely to hear such positive comments. I have forwarded your review to all the staff here at Claremont as it really helps boost morale. Many thanks. Sarah - Practice Manager