Church View Surgery
The Jones Family Practice, 55 Southend Road, Hockley, Essex, SS5 4PZContact details and opening times
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Reviews
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2023
Phoned up yesterday to see doctor, my daughter was very poorly, to be told by god dam answer phone no appointments left, so stayed on line for emergency, to be told triage would phone some time in afternoon, how can someone on the end of a phone tell me what’s up with you with out seeing you???, probably getting same money as telephone appointments, as to seeing face to face as this would take a bit longer and they talk to you for 2 minutes on phone so get more appointments done this way, hence more money!!! this doctors has gone to the dogs, gone are the days when you could ring up , speak to a friendly lady and book an appointment, heard lots of nice things about white rose surgery , I will be changing GP
Visited February 2023
Church View Surgery has not yet replied.
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Review titled Not a good start
Rated 3 stars out of 5
by Anonymous - Posted on 27 February 2023
I registered online (no confirmation on f registration) Called 2 weeks later to be told I was registered 2 weeks ago… booked an appointment, when I registered the image was of the surgery in crossgates so assumed that was the practice. When booking the appointment I was not made aware that Shaftesbury was a separate place by the receptionist. Went to my appointment to be told I was in the wrong place. No confirmation of this on the phone or via text!! Receptionist has caused me to waste an apportionment time and now not get the check up needed! If the only image is going to be of the crossgates surgery and you know someone is booking an appointment that has just registered do a better job and explain there are surgery’s in different places and actually confirm where they need to go! Absolutely furious
Visited February 2023
Church View Surgery has not yet replied.