Church Street Surgery, Martock
Church Street, Martock, Somerset, TA12 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Couldn’t do enough
Rated 5 stars out of 5
by Gregg - Posted on 05 October 2024
I am at present working away for approximately a month , I contacted the surgery and discussed my needs as I required some medication. They got a doctor to call me back discuss things and got a prescription sent to a pharmacy where I was working. Everyone was so helpful and kind. Thank you for all your caring and professionalism
Visited October 2024
Church Street Surgery, Martock has not yet replied.
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Review titled Could not see a Doctor
Rated 5 stars out of 5
by John Ledbury - Posted on 26 September 2024
Phoned Martock surgery Monday 23 September asked if I could see a doctor as my feet where badly swollen and also told the girl I need to see doctor as I also had a problem with my ears and need a doctor to do the manoeuvre that changes the fluid in the inner ear. 25th September phoned the surgery as my toes had gone blue. the girl said she would up grade it for some to contact me. 26 September surgery rang to say a doctor can ring me on the 3 October and could not see a doctor .so best to go to A&E rang A&E they had about 40 people going through and would have to wait about 3 hours
Visited September 2024
Church Street Surgery, Martock has not yet replied.
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Review titled Experience when calling the surgery
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2022
Managed to get through to reception without waiting too long. Spoke to a very pleasant supportive receptionist who explained the process. A Dr rang back within 10mins and was able to issue a prescription. I know lots of people have not had such a positive experience but I was impressed with the care and attention that received today and felt it worthy of a review.
Visited December 2022
Review titled Church Street Surgery, Martock
Replied on 21 February 2023
Dear Patient Thank you so much for your review, it is always appreciated when people post positive comments. I will ensure all the staff involved are informed. thank you again regards Janice Jones Deputy Practice Manager
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Review titled In two minds????
Rated 3 stars out of 5
by Jeremy Bell - Posted on 09 November 2022
Having brought in the new regime there is little or no recognition between patients and staff. I don't think that I have seen the same lady on the reception twice. No friendly good mornings etc. The staff seem to be very stand-offish with cold greetings and business takes the priority. It is certainly no more efficient than it was with the old crowd.
Visited November 2022
Church Street Surgery, Martock has not yet replied.