Chilwell Valley and Meadows Practice
The Valley Surgery, 81 Bramcote Lane, Beeston, Nottingham, NG9 4ETContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best doctor
Rated 5 stars out of 5
by Marco Baglieri - Posted on 13 July 2024
I consulted with a really good doctor! He listens, he explains, he makes sure nothing get overlooked, and is really calm and understanding.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your lovely review Marco! We’re so glad to hear that you had a positive experience with the doctor. It’s wonderful to know that you felt listened to, had everything clearly explained, and felt reassured that nothing was overlooked. Providing calm, understanding care is something we strive for, and your feedback is truly appreciated.
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Review titled Great practice
Rated 5 stars out of 5
by Fiona Galli - Posted on 12 July 2024
The Dr was very patient with me. I felt listened to and that relevant tests have been conducted and that investigations have been very thorough. I am very grateful.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your feedback Fiona! We’re glad to hear that you felt listened to and that the tests and investigations were thorough. It’s important to us that our patients feel well cared for, and we’re grateful for your appreciation.
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Review titled Practice Perfection!
Rated 5 stars out of 5
by Alan - Posted on 12 July 2024
Despite the wait for the consultation (because I wanted to see a particular Doctor) the overall experience was satisfactory. My main problem was resolved and a supplementary irritation was sorted too.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your feedback Alan! We appreciate your patience in waiting to see the doctor of your choice, and we're glad to hear that the overall experience was satisfactory. It's great to know that not only was your main issue resolved, but that an additional concern was also addressed.
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Review titled Experiencing care and kindness
Rated 5 stars out of 5
by Marjorie Sandra Walton - Posted on 12 July 2024
I was given a memory test today by a young student who was obviously under the guidance of my GP. He seemed to understand how I was feeling very well and his summary of our session to the GP was absolutely perfect. In the last 18 months, I have experienced absolute care and kindness from every person I have encountered at Chilwell Meadows Surgery. From receptionists to GPs they listen carefully and they respond in a compassionate and professional way. I have experienced quite a few health problems since I moved to Beeston 18 months ago and I have been perfectly looked after by Chilwell Meadows. I have been very impressed and I feel very fortunate to be a patient at this practice. Thank you, NHS!
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you so much for sharing your experience Marjorie! We're delighted to hear that you received compassionate and attentive care from everyone at Chilwell Meadows Surgery. It’s wonderful to know that the student, under your GP’s guidance, provided a thorough and understanding assessment during your memory test. We take pride in listening carefully and offering professional, kind support to all our patients, and it’s heartening to know that you’ve felt well cared for during your time with us. We're grateful for your kind words and glad that you feel fortunate to be part of our practice.
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Review titled Best practice I've ever had
Rated 5 stars out of 5
by Cilla Smith - Posted on 12 July 2024
Whenever I have needed an urgent prescription or appointment I have never had a problem.I am allways treated in a thorough, respectful but kind and friendly way.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your feedback Cilla! We’re glad to hear that you’ve always had a positive experience when needing urgent prescriptions or appointments. It’s wonderful to know that you feel treated with thoroughness, respect, and kindness. We aim to provide reliable and compassionate care, and your satisfaction is a testament to our team’s dedication.
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Review titled Very efficient and friendly service
Rated 5 stars out of 5
by Karina Terry - Posted on 26 July 2024
I was very impressed with the service I received today. The lady on reception was very friendly and handled my query very efficiently. I was promised a response within a few days but received the outcome within an hour.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your kind words Karina! We’re delighted to hear that you were impressed with the service you received. It’s great to know that our receptionist was friendly and efficient in handling your query, and we’re glad we could provide a much quicker response than expected.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Charles Watts - Posted on 12 July 2024
I was referred to the surgery by the local chemist having a breathing problems. The receptionist was excellent and I had an appointment 45 minutes later. I was impressed by the examination and obvious concern. Medication was given and a follow-up appointment made for 4 days hence. Things had not improved and I saw another person who was equally thorough giving me extra medication and a further appointment with a recommendation if no improvement was made it would mean a trip to hospital for more treatment. I saw the same person as as the first visit on 12th July when I felt some improvement had been made, the person was most reassuring and concerned. I was told to complete the medication, if the recovery did not continue I was to return to the surgery. I felt all concerned offered first class and professional help and ongoing concern. I thank them all hope a return will not be required. First class excellent and caring service. Thank you all .
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you so much for your detailed and thoughtful feedback Charles. We’re delighted to hear that you had a positive experience throughout your visits, from the swift response of the receptionist to the thorough care you received from our medical team. It's great to know that you felt reassured and supported at every stage of your treatment, and that your concerns were taken seriously. We're committed to providing first-class, professional, and caring service, and it’s heartening to know that our team delivered this for you. We hope your recovery continues smoothly. Thank you again!
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Review titled Extremely helpful and friendly
Rated 5 stars out of 5
by Richard Stokes - Posted on 24 July 2024
I’ve never had a bad experience at Meadows (unlike some other GP surgeries), and my recent appointment was also excellent. The doctor I saw was extremely polite, conscientious and helpful, and was very eager to listen to me talk about my mental and physical health. He provided a lot of reassurance, as well as some great advice and resources.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you Richard for your wonderful feedback! We're thrilled to hear that you've consistently had positive experiences with us at Meadows. It's especially heartening to know that during your recent appointment, the doctor was able to listen attentively and provide reassurance, advice, and resources for both your mental and physical health. Your well-being is our priority, and we’re glad we could offer the care and support you needed.
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Review titled Efficient Practice
Rated 5 stars out of 5
by Walter James Anderson - Posted on 30 July 2024
My experience of the way the doctor dealt with my case was speedy and efficient. His explanation to me of the questions I had were clear and concise.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for your feedback Walter! We're pleased to hear that your experience was both speedy and efficient, and that the doctor provided clear and concise explanations to your questions. Ensuring that our patients fully understand their care is a priority for us, and we’re glad we could meet your expectations.
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Review titled Great practice
Rated 5 stars out of 5
by William Merritt - Posted on 12 July 2024
I recently changed to this GP practice and the process was smooth and quick. I booked a double appointment to sort out 2 referrals for various health problems and the Doctor that saw me was extremely thorough and helpful which was a refreshing experience. The Doctor recommended changes to my treatment which had not been recommended at my previous GP and I am optimistic about the results. After leaving my appointment I was very happy with how it went and any questions I had were met with detailed answers that I understood.
Visited July 2024
Review titled Chilwell Valley and Meadows Practice
Replied on 10 September 2024
Thank you for sharing your experience William! We’re delighted to hear that your transition to our practice was smooth and that your double appointment was both thorough and helpful. It’s great to know that the doctor provided new treatment recommendations and answered all your questions clearly.