Chertsey Health Centre
Family Health Centre, Stepgates, Chertsey, Surrey, KT16 8HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Experience
Rated 5 stars out of 5
by Malcolm Quinn - Posted on 20 September 2024
Met with Doctor for Blood Test. Took time to explain what it was for and other issues. Extremely friendly and very understand of my recent medical history
Visited September 2024
Chertsey Health Centre has not yet replied.
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Review titled Didn’t respond to me
Rated 2 stars out of 5
by Gareth Cook - Posted on 18 July 2024
I made an appointment online today at around 8.30 and I had no response. I then made a prescription request on line as well, and still got no response. I called the surgery and spoke to a receptionist at around 1.30 and she confirmed both requests had been received and that a Dr would contact me soon. Guess what???…… no response!! Thank you NHS.
Visited July 2024
Chertsey Health Centre has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Charitha Dunuwille Dunuwille - Posted on 08 June 2023
This is a good practice. Secretaries are really helpful and most of the doctors are wonderful too except for this particular doctor I was referred to yesterday.(and on a previous occasion too) Went in with a chest pain as I was referred by a private online GP to go and see a doctor to listen to my chest. But this GP did not even listen to my chest or examine me kept saying it is a muscle pain and wanted to get rid off me. Did not want to listen to me. Perhaps because he was running late. The waiting time to see him was 50 min. This has never happened with any other GP in this practice before. He does not have the qualities of a doctor. Not empathetic or kind.
Visited June 2023
Review titled Chertsey Health Centre
Replied on 26 June 2023
Thank you for your feedback. I'm glad you feel the secretaries and most of the doctors are wonderful. We are sorry you felt the GP was not empathetic or kind. If you are still concerned about your chest pain, please do not hesitate to contact the surgery. Your feedback will be discussed with all teams at the practice.