Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Health check
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
I was grateful to be called for a health check. It was my first ever, that I recall. I’m 68. Earlier this year I initiated a request for a blood test because of my age and absence of health information. It took some persuasion of the surgery but eventually it took place. I was therefore surprised to receive the checkup invitation 7 months later. The background to the checkup indicated it was primarily about dementia. However dementia was never mentioned during the appointment and when I raised the topic, the link to dementia on the computer did not work. There was clearly a disconnect between the appointment invitation communication details and the actual appointment checklist.
Visited August 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Patient Thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. I will certainly look into the points that you have raised and see if we can improve this. If you wish to discuss further please do contact me. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Jafar Naghiyev - Posted on 26 August 2023
I have visited Chatfield clinic two times this month. Both times the staff at reception, doctor who examined me and nurse taking blood were very polite and professional. I was pleased with my experience.
Visited August 2023
Review titled Chatfield Health Care
Replied on 29 August 2023
Dear Jafar thank you for your comments which I will feedback to the team. We value feedback from our patients as this helps us improve patient care, drive up standards and look at new services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Nurse
Rated 5 stars out of 5
by David Hunter - Posted on 08 August 2023
Had a appointment with the nurse yesterday she took my blood pressure my weight and my colestral she very friendly and helpful
Visited August 2023
Review titled Chatfield Health Care
Replied on 09 August 2023
Dear David thank you for your comments. I will feedback to the member of the team. We valued feedback from our patients as we use these for helping to improve patient care and services. Good patient care is important to all of us working at the practice. Renata Johnstone Practice Manager.
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Review titled Good all round practice.
Rated 4 stars out of 5
by D Berry - Posted on 15 July 2023
I have always found the surgery response very good. The Doctor’s and nurses are very helpful and have always helped with my health care. The receptionist service is also kind and clear. Considering the amount of people who want appointments.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear D. Berry thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. The reception team work very hard try and give patients what they need. Renata Johnstone Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
I have been with this practice for years now and they get the things I need done effectively. Most recently I needed a hospital appointment urgently and the doctor managed to scan the London region and found me a appointment for my examination the same day. I am very grateful. Thank you
Visited July 2023
Review titled Chatfield Health Care
Replied on 31 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to to help improve patient care and services for our patients. Renata Johnstone Practice Manager
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Review titled Very good overall.
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
Seen quickly and in a professional way. Giv En info needed and discussion of Discussion of condition.
Visited July 2023
Review titled Chatfield Health Care
Replied on 28 July 2023
Dear Patient thank you for your review and comments. We value feedback from patients as we use this to help improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Excellent service
Rated 3 stars out of 5
by Anonymous - Posted on 22 July 2023
GP fantastically supportive when I went to discuss my recent cancer diagnosis with here. Explained details of hospital report and suggested local support organisations.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Renata Johnstone Practice Manager
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Review titled It's better than most other practices.
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2023
I have had a few appointments this past 12 months and I'm glad to say the referrals are done speedily and efficiently. Prescriptions are done quickly, and iv never hd a problem. There is a long wait to be answered when ringing the surgery, and there is a long wait to see the doctor of your choice. Other than those moans, it's a good practise.
Visited July 2023
Review titled Chatfield Health Care
Replied on 04 August 2023
Dear Patient thank you for your review. We value feedback from our patients as we use this to help improve patient care and services which are important to all of us that work at the practice. We have been looking at our telephone system as well as employing additional members of staff who are due to start later this month. Renata Johnstone Practice Manager.
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Review titled Reactive
Rated 4 stars out of 5
by Anonymous - Posted on 02 August 2023
It was easy to book an appointment and the next one for the blood test was almost immediate. Nothing wrong to report.
Visited July 2023
Review titled Chatfield Health Care
Replied on 04 August 2023
Dear Patient Thank you for your review. We welcome feedback from our patients as this help us improve patient care and services both of which are important to all of us working at the practice. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
I'm grateful for finding this practice. Whenever I have concerns about my little one's health, I get either an appointment or telephone call from one of the GPs on the day.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care - which is very important to all of us working at the practice. We also use this to improve and develop services. Renata Johnstone Practice Manager