Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled As usual charming and efficient ladies on reception
Rated 5 stars out of 5
by Sarah Ter Haar - Posted on 21 December 2023
Super service , thank you . Efficient and helpful . Not kept waiting !! Staff working very hard
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Sarah thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will certainly share your lovely comments with the reception team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Frej F Rahmani - Posted on 07 December 2023
I got a very convenient appointment. The doctors time keeping was very good. The staff guided me well.Thw doctor was very professional and patient with me
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Frej thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Really well cared for
Rated 5 stars out of 5
by Christine Dyson - Posted on 21 December 2023
I got a same day appointment on Tuesday & have had daily appointments since. I've had text chrck-ins & a call. I've had tests and have felt really well cared for & treated with care and conpassion. I'm feeling very grateful for my surgery & the amazing, hardworking staff & for the NHS.
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Christine thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Chartfield Medical Centre Battersea
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
I was very pleased with the care attention I on a recent visit to Chartfield Surgery in December 2023. On reporting my symptoms, I was placed under further medical examinations which I’m still going through. This demonstrated the level of professionalism of the Doctors at the Surgery, which has increased my confidence in the medical system.
Visited December 2023
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good service
Rated 5 stars out of 5
by Liz C - Posted on 08 December 2023
Saw the GP on Tuesday 5 December- really friendly, detailed & informative consultation. As my BP was high I was booked in for a 24 hour monitor the next day. The nurse practitioner was great - gave clear instructions & reassurance. The following day the monitor was removed,, I was told all readings were there & the nurse said she’d remind the doctor to call me back with the results. Thank you
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Liz thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent standards of practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
I was impressed by the excellent response to my phone contact. The receptionist was informed and efficient. The phone was answered quickly.I was told that a Dr would call me back which he did within 10 minutes. I was given an appointment for a blood test 3 days later and was seen on time by a skilled nurse who took my blood painlessly.
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team at our next practice meeting. Renata Johnstone Practice Manager
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Review titled Outstanding practice
Rated 5 stars out of 5
by William Bloom - Posted on 20 December 2023
The staff at this practice, from the receptionists, nurses and doctors are outstanding and are all a credit to their profession and the NHS.
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear William thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. I will be sharing your comments with the team at our next practice meeting. Renata Johnstone Practice Manager
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Review titled Always forgetting my prescription
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2023
This has happened so many times where they forget to issue my prescription and I am constantly running out. I have now been without my ADHD medication for a week and yet they still haven't issued my prescription. Each time they do this I have to call the practice and get the on call doctor to issues the prescription. I then get told off telling me they can't keep issuing the medication on a regular emergency basis. They wouldn't have to if they didn't forget to issue the prescription. Yet I am getting told off for their incompetence. And also trying to make an appointment is almost impossible. You can almost never get an appointment less than. Month in advance. And often is the case the doctors don't know anything about you.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps to improve patient care and services. As you are aware I have responded to your comments on google and the matter is being looked into. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
Realy helpfull and understanding the paitions. All the time care and support in dificulty moments. Quick respond and work hard to get appoitments soon as.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Margaret - Posted on 10 November 2023
Greatly improved service over the past few years with good continuing care. Also reduced waiting time when trying to speak to a receptionist/book an appointment
Visited November 2023
Review titled Chatfield Health Care
Replied on 14 November 2023
Dear Margaret thank you for your comments which I will share with the team. We value feedback from our patients as this helps to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.