Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2024
There was a short delay, but I was advised when I arrived so it wasn't a problem. The Dr who attended me was very nice, kind and helpful, I am very happy with the attention. The lady at the reception was also very nice and helpful.
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 February 2024
Great practice very conveniently located. To get an in person appointment with a GP takes a long ti E but telephone appointments are easier to get. I was also able to make an appointment in June for blood tests which the GP advised to do. I also got an appointment for a physio therapist but there is a very long waiting time for that.
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Efficient and friendly.
Rated 4 stars out of 5
by Derek sutton - Posted on 27 February 2024
Efficient and friendly as usual. Seen on time and advice given to me. No problem with recommending service received.
Visited February 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear George thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Nice practice
Rated 5 stars out of 5
by Patrick O'Shea - Posted on 23 February 2024
As per usual,treated with kindness and all queries answered professionslly.Very pleased with the treatment I've received.
Visited February 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Patrick Thank you again for your comments. As you know we value feedback from our patients as this helps us to improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Caring kind experience
Rated 5 stars out of 5
by Louise Ward - Posted on 18 January 2024
The practice nurse was brilliant. She went over and above. She was very discreet when doing a smear test. She looked at a wound that was healing and even gave me the flu jab.
Visited January 2024
Review titled Chatfield Health Care
Replied on 22 January 2024
Dear Louise thank you for your comments which I will share with the Nurse. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great practice and excellent, helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
I needed urgent daily care for a few weeks after a surgical procedure and the team at Chatfield have been extremely accommodating and have gone out of their way to accommodate all appointments at such late notice. Very very grateful to the reception and medical team at Chatfield.
Visited January 2024
Review titled Chatfield Health Care
Replied on 26 January 2024
Dear Patient thank you for your comments. I will share with the team. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to us. Renata Johnstone Practice Manager.
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Review titled Local practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
I was given an appointment promptly and the issues I raised were deal TV with efficiently and to my satisfaction
Visited January 2024
Review titled Chatfield Health Care
Replied on 01 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services which are both important to us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Splendid service
Rated 5 stars out of 5
by Peter aToyne - Posted on 30 January 2024
This was for a B12 injection. The appointment was in time and the nurse who did it was excellent (welcoming and efficient). Couldn't wish for better!
Visited January 2024
Review titled Chatfield Health Care
Replied on 31 January 2024
Dear Peter thank you for your comments. As you know we value feedback from our patients as this helps us to look at ways of improving patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Poor knowledge from staff
Rated 1 star out of 5
by Anonymous - Posted on 27 January 2024
I booked in to see a doctor however when I got into the room it was a physician’s assistant and therefore they were extremely under qualified to deal with my healthcare issue. I left the appointment having had no resolution or information but instead me correcting the physicians assistant a few times on what they suggested for my healthcare issue.
Visited January 2024
Review titled Chatfield Health Care
Replied on 30 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I am sorry that your experience with the physician associate was not up to the standard you expected. The physician associates are supervised by a GP. If you wish to discuss this matter further please do contact me. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled Great practice and quick service
Rated 5 stars out of 5
by Aladin Barakat - Posted on 16 January 2024
They really care and do their best to help. They also follow up and make sure that I’m satisfied. The Doctors there make you feel good, comfortable and in good hands.
Visited January 2024
Review titled Chatfield Health Care
Replied on 17 January 2024
Dear Aladin thank you for your feedback which I will share with the tea. We value feedback from patients as this helps us improve patient care and services which are both important to all of us who work at the practice. Renata Johnstone Practice Manager.