Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Chatfield Health Care.
Reviews
-
Review titled This practice highly recommended
Rated 5 stars out of 5
by Marie Murphy - Posted on 23 May 2024
On my recent visit to Chatfield, my concerns and anxieties were dealt with thoroughly and in a very sympathetic manner.. Doctor and trainee staff gave me ample time to describe my issues so as to ensure I was referred appropriately. I was highly impressed with the service I received.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Marie thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. We are a training practice so it important for us to have feedback from patients as well as the trainees we teach and support. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Very helpful
Rated 5 stars out of 5
by Khalil Itani - Posted on 23 May 2024
Was worried about the constant pain in my back I experience overnight while sleeping so I picked up the phone in the morning with little waiting and got help straightaway to get an appointment same day. I went GP saw me and did a blood test the next day. Great efficiency and support and hopefully the Clinic stays the same with such good team and continue to offer best services of prompt appointments and also follow ups expected from GPs Thank you Chatfield Health
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Khalil thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your feedback with the whole team. Renata Johnstone Practice Manager.
-
Review titled There are no words
Rated 1 star out of 5
by Anonymous - Posted on 08 May 2024
I have had to wait over 5 weeks for an appointment. Need bloods let me know in advance despite letter confirming this. Cannot move forward till bloods done tried to sr d be to walk-in clinic despite the fact I am on crutches. Didn’t listen to me.. didn’t appear to care. General poor service.
Visited May 2024
Review titled Chatfield Health Care
Replied on 08 May 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us improve patient care and services. In order for me to investigate the issues you have raised I would be grateful if you could email with details and who you spoke to. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
-
Review titled Concerned staff
Rated 5 stars out of 5
by Martin - Posted on 21 May 2024
The staff are following up on my various tests promptly and efficiently with kindness and determination which gives me confidence in there work on my behalf.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Martin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your feedback with the team. Renata Johnstone Practice Manager.
-
Review titled Excellent care
Rated 5 stars out of 5
by Kay W - Posted on 23 May 2024
I had a problem with a bad wound on my left leg and on 14 May one of the practice nurses took great care to dress it carefully to ensure it healed. I am grateful for the care given by the practice.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Kay thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your feedback with the Nursing team. Renata Johnstone Practice Manager.
-
Review titled Good practice
Rated 5 stars out of 5
by Loredana - Posted on 25 April 2024
I was pleased that I was listened to and understood.Also the attitude of the GP was professional and welcoming.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Loredana thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled My local practice
Rated 5 stars out of 5
by Martin Lee - Posted on 09 April 2024
Been today for my Diabetes Blood Test which was on time and at a time convenient for my day. Went well and painless, should be a fairly quick result and I don’t have any fears. Service was friendly and very professional and I was very happy.
Visited April 2024
Review titled Chatfield Health Care
Replied on 11 April 2024
Dear Martin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2024
Prompt attendance as per appointment time. The clinician was patient and friendly and showed keen interest in dealing with my needs.
Visited April 2024
Review titled Chatfield Health Care
Replied on 11 April 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Efficient, rapid care
Rated 5 stars out of 5
by Jonathan Potter - Posted on 18 April 2024
Previous checks indicated raised blood pressure - 24 hour machine organised confirmed this & appointment made within 2 hours for face to face appointment with a practice doctor who prescribed preventative medication & explained lifestyle changes alongside medication. Nursing staff advised I see a doctor as soon as possible & reception staff very kindly & efficiently expedited this.
Visited April 2024
Review titled Chatfield Health Care
Replied on 18 April 2024
Dear Jonathan Thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Great Doctors
Rated 5 stars out of 5
by Karen - Posted on 02 May 2024
The Doctor made me feel at ease , was very though., asked me questions about my complaint and explained the answers clearly .
Visited April 2024
Review titled Chatfield Health Care
Replied on 08 May 2024
Dear Karen Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.