Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Homely
Rated 5 stars out of 5
by Patrick O'Shea - Posted on 06 January 2024
Referred back by adistrict nurseswho may or may nit have issues but listened to and acted upon. Upon reaching old age it really is just a number but feelings,intelligence, & recognition of mendacity remain high and can be hurtful plus a bad mark on those who treat us as expendable.Well done ladies & gentsxof Chatfield. Pat
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patrick thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. You always make us smile when you come into the practice.. Renata Johnstone Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Joanna Clark - Posted on 24 January 2024
I have been a patient at Chatfield Health Care for over 20 years and in that time I have always managed to get appointments quickly. The doctors and nurses are exceptional and go out of their way to help you.
Visited January 2024
Review titled Chatfield Health Care
Replied on 26 January 2024
Dear Joanna thank you for your comments which I will share with the team. We value feedback from patients as this helps us improve patient care and services. Patient care i very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
Seen by a proactive team, my previous doubts of having solutions to my particular needs were allayed. I was treated in a considerate and professional way. Could not thank the team enough.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
Helpful, accommodating, thorough, and very proactive. Can’t speak highly enough of this practice. They always try to fit you in if they can. Only minor criticism is that they cannot arrange appointments by texts.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. We are working to try and develop a system which hopefully will allow appointments to be made by text so if this is developed we will be sure to share with patients. Renata Johnstone Practice Manager.
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Review titled Terrible again
Rated 1 star out of 5
by Anonymous - Posted on 28 January 2024
This is how people can end up in neglect. I waited 3 weeks for a telephone appointment only for the doctor not calling me. When I called the surgery it was closed. I dont understand how you have got away with your treatment. Is it because you clearly do not care about people and you are all selfish and just there to draw a wage. You are all terrible and I cannot Express further how terrible you actually are.
Visited January 2024
Review titled Chatfield Health Care
Replied on 31 January 2024
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. I am sorry about your experience and I would like to investigate this incident further as we take all complaints seriously. My contact details are as follows. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled How I see the practice
Rated 5 stars out of 5
by Michael Adeyemi - Posted on 12 January 2024
Great practice. The doctors are kind, professional listen to your complaint, do a thorough test and prescribe medicine to ease your illness. The staff are friendly and helpful. I am proud to be a patient.
Visited January 2024
Review titled Chatfield Health Care
Replied on 15 January 2024
Dear Michael thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Caring and Supportive Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
Chatfield is an amazing practice, the various members of staff always have time for you and they take care of everything that a person with multiple long term condition needs, including checking in on me with annual reviews. We always get an appointment, both face to face and over the phone. Really Happy that I am with Chatfield.
Visited January 2024
Review titled Chatfield Health Care
Replied on 22 January 2024
Dear Patient thank you for your comments which I will share with the team. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Very friendly environment
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2024
I had a very pleasant first experience with Chatfield Medical Centre personnel. The front desk personnel were welcoming and the physician extremely accurate and polite.
Visited January 2024
Review titled Chatfield Health Care
Replied on 15 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very proactive
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
Very focussed on early prevention screening and do it well. Test results back within days and follow up organised promptly
Visited January 2024
Review titled Chatfield Health Care
Replied on 01 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services which are both important to us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great service!
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2024
Great service, really good advice. Super personable. The nurse was really knowledgable, helpful and recommended what I needed.
Visited January 2024
Review titled Chatfield Health Care
Replied on 30 January 2024
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.