Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Splendid service
Rated 5 stars out of 5
by Peter aToyne - Posted on 30 January 2024
This was for a B12 injection. The appointment was in time and the nurse who did it was excellent (welcoming and efficient). Couldn't wish for better!
Visited January 2024
Review titled Chatfield Health Care
Replied on 31 January 2024
Dear Peter thank you for your comments. As you know we value feedback from our patients as this helps us to look at ways of improving patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Poor knowledge from staff
Rated 1 star out of 5
by Anonymous - Posted on 27 January 2024
I booked in to see a doctor however when I got into the room it was a physician’s assistant and therefore they were extremely under qualified to deal with my healthcare issue. I left the appointment having had no resolution or information but instead me correcting the physicians assistant a few times on what they suggested for my healthcare issue.
Visited January 2024
Review titled Chatfield Health Care
Replied on 30 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I am sorry that your experience with the physician associate was not up to the standard you expected. The physician associates are supervised by a GP. If you wish to discuss this matter further please do contact me. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled Great practice and quick service
Rated 5 stars out of 5
by Aladin Barakat - Posted on 16 January 2024
They really care and do their best to help. They also follow up and make sure that I’m satisfied. The Doctors there make you feel good, comfortable and in good hands.
Visited January 2024
Review titled Chatfield Health Care
Replied on 17 January 2024
Dear Aladin thank you for your feedback which I will share with the tea. We value feedback from patients as this helps us improve patient care and services which are both important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 11 January 2024
This practice seems to have really improved over the last few years. Service is now excellent and the Doctors and Nurses very caring and understanding.
Visited January 2024
Review titled Chatfield Health Care
Replied on 12 January 2024
Dear Patient thank you for your comments. We very much appreciate feedback from patients as this helps us to improve patient care and services, both of which are important to all of us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Sarah - Posted on 08 January 2024
The dr was so informative and helpful about my medication. Suggested I change to a new drug to lower cholesterol. Much appreciated.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Sarah thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
As usual the nursi I saw was excellent. Not only was she on time, but was very reassuring to me and after about 3 consultations every thing was sorted.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
The physio therapist I saw was very understanding, patient and knowledgeable which made me feel very relaxed.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the physio. Renata Johnstone Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Susan Mary Jones - Posted on 09 January 2024
Telephone consultation happened right on time. I was given the information I requested about blood tests. I was spoken to courteously throughout.
Visited January 2024
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Susan thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
As usual, very caring information from the doctor during my appointment It is a relief to speak to her about my condition. I would recommend this practice to any friends moving into the area.
Visited January 2024
Review titled Chatfield Health Care
Replied on 01 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services which are both important to us. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Blood test
Rated 3 stars out of 5
by Anonymous - Posted on 30 January 2024
Very efficient and brisk. Very efficient and brisk. Very efficient and brisk. Very efficient and brisk.
Visited January 2024
Review titled Chatfield Health Care
Replied on 01 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services which are both important to us. I will share your comments with the team. Renata Johnstone Practice Manager.