Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely staff- can't do enough
Rated 5 stars out of 5
by Andy Wilford - Posted on 18 January 2023
I have had 2 appointments with the nurse practitioner and 1 with the doctor. Both were incredibly friendly and through, despite the amazing demand the NHS and gp surgery's have they both were so friendly and polite, not making me feel rushed and explained in detail what was happening. My results came back within a day and I was immediately text advice. I luckily haven't needed much contact with the surgery other than this month so was a great surprise how well I was treated. I can't name the staff unfortunately due to the rules for feedback, but they were both and amazing credit to the surgery and the NHS. Please feel free to contact myself if you wish to know thier names. Many thanks
Visited January 2023
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Mr Wilford, Many thanks for taking the time to write this lovely review about the staff and the practice. I can see from your records who was involved with your care and I will make sure that these members of the team have sight of your review. The staff at the practice work hard to help and support all our patients registered at the practice and it is nice that this is recognised. Kind regards Clare Richardson Practice Manager
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Review titled Disappointing Help
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2023
Had difficulties and pain in my lungs area for 2 days so called the surgery to ask for a "X-ray" referral so I can go private and do it quicker, only to be told the next available phone call with a doctor is 8 days away. So it looks that even if you want to go private care you are still dependant on the responsiveness of the surgery and this one is not the quickest or much accommodating one.
Visited January 2023
Review titled Chapel Group Medical Centre
Replied on 26 January 2023
Dear Patient, I am sorry to hear that you have experienced problems with the admin staff at the practice. Please can you contact the Practice Manager Clare Richardson or Jade Shawcross the Assistant Practice Manager on 0161 775 7373 so that we can resolve this for you. Alternatively please email clare.richardson@nhs.net. Thank you Clare Richardson Practice Manager
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Review titled Lovely practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 January 2023
Saw a sister who took blood for biabetic test. She was vey nice and told me every step of the dont think she new im ex nurse
Visited January 2023
Review titled Chapel Group Medical Centre
Replied on 04 May 2023
Dear Patient, Many thanks for taking the time to write this lovely review about one of our nurse. We will make sure this is shared with the nursing team, who do go above and beyond to help the patients at the practice. Kind regards Clare Richardson Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Mandy M - Posted on 26 January 2023
I have had a few dealing with the practise over the last few weeks and the staff have been brilliant! They've been friendly and helpful and have done everything they could to help me. I would definitely recommend this surgery.
Visited January 2023
Review titled Chapel Group Medical Centre
Replied on 04 May 2023
Dear Mandy, Many thanks for taking the time to write this lovely review about the staff at the practice. We will make sure this is shared with the team. Despite some of the bad press receptionist get, the team do go above and beyond to help the patients at the practice even when they are under pressure or faced with difficult circumstances. Kind regards Clare Richardson Practice Manager
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Review titled Good practice.i have never had a oroblem
Rated 4 stars out of 5
by Anonymous - Posted on 22 December 2022
Had asthma review,and bloods.both fine.nurses very informative. Did not feel rushed at all .making appointments not a problem
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Patient Many thanks for taking the time to post this review about the practice and the staff. I will make sure this is passed onto the team, who work hard to look after our patient population. Kind regards Clare Richardson Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2022
Easy to make initial contact, and arrange appointment. Doctor carried out thorough investigation of medical matter, explained position, and outlined treatment going forward.
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and the staff. I will make sure this is shared with the team. Kind regards Clare Richardson Practice Manager
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Review titled good practice
Rated 4 stars out of 5
by Susan Porter - Posted on 31 December 2022
always try to help me when I phone them and friendly reception staff always text me when I have an appointment to remind me and if I need to see the doctor or nurse tjeu will try and get me an appointmentfor that day
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Susan Many thanks for taking the time to post this lovely review about the practice and the staff. I will make sure this is passed onto the team, who work hard to look after our patient population. Kind regards Clare Richardson Practice Manager
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Review titled No problems
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2022
Receptionist pleasant. Went in on time, nurse very friendly. Everywhere very clean. No complaints about anything
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and the staff. I will make sure this is passed onto the team. Kind regards Clare Richardson Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2022
My appointment was for the shingles vaccine, everything was explained to me in a polite and professional manner
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and the staff. I will make sure this is passed onto the team, who work hard to look after our patient population. Kind regards Clare Richardson Practice Manager
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2022
Having recently moved to Irlam and registered with Chapel Medical Centre we have received excellent care from all the staff. Everyone has been really helpful and efficient. And most importantly we have been able to contact the surgery very easily when we’ve needed anything.
Visited December 2022
Review titled Chapel Group Medical Centre
Replied on 20 January 2023
Dear Patient, Many thanks for taking the time to post this lovely review about the practice and the staff. I will make sure this is passed onto the team, who work hard to look after our patient population. Kind regards Clare Richardson Practice Manager