Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience at Chapel Medical Centre
Rated 3 stars out of 5
by Anonymous - Posted on 03 August 2023
Over the past few weeks I have had cause to need one or two appointments with a doctor. In all cases I haven't had to wait long before being offered an appointment. In all cases I have felt very satisfied with the treatment I have receivef
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Well organised
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
Phone call from gp to go through test results.follow up blood test to be done in near future .ongoing issue so this is reassuring that there will be a follow up automaticaly
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Joke
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2023
My appointment was rearranged 3 times. First appointment was 20th June, then was rearranged to 13th July and then again rearranged until 3rd August! Recieved a phone call on 3rd august asking why I have been booked in for the appointment I have when I hadn’t had the certain diagnosis needed for the review I was booked in for. Appalling service
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, I am sorry that had a bad experience at the practice, mainly your appointments being cancelled. At this time, we were experiencing staff sickness and unfortunately had no choice but to cancel patient appointments. It is always regrettable when we have to cancel any appointment, but sometime there are circumstances outside of our control. In regards to admin staff contacting you again on the third booking for more information, I can only apologies for this human error. If you would like to discuss your concerns further then please do not hesitate to contact me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Tracy cusack - Posted on 25 August 2023
Very friendly and helpful,rang in the morning and got an emergency appointment for 11am ,my problem was dealt with very professional and efficient
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Tracy, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Options
Rated 5 stars out of 5
by John - Posted on 04 August 2023
I went to see my doctor for options about a minor problem and I was pleased with the conclusion we both agreed on.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Good and caring practice
Rated 1 star out of 5
by Anonymous - Posted on 31 August 2023
I was experiencing panic attacks and was seen by my GP, who was very understanding. I have experienced this problem in the past.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Excellent care given.
Rated 5 stars out of 5
by Peter Quigley - Posted on 31 August 2023
I attended to have my blood pressure checked and bloods taken. I thought all aspects were carried out in a caring, friendly and thoroughly professional manner.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Peter, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Easily contactable practice
Rated 5 stars out of 5
by Sheila Illidge - Posted on 19 July 2023
Telecom appointment with Doctor. A non rushed appointment, I was able to talk with ease to the Doctor, he listened and then gave good advice and prescribed medication which we both agreed on.
Visited July 2023
Review titled Chapel Group Medical Centre
Replied on 06 September 2023
Dear Sheila, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled No problems today
Rated 3 stars out of 5
by Anonymous - Posted on 18 July 2023
Appointment was 10 minutes late but was given an comprehensive explanation for the delay, I was seen by a profesional, careing and understanding nurse.
Visited July 2023
Review titled Chapel Group Medical Centre
Replied on 06 September 2023
Dear Patient, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Very good attitude
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2023
I felt the doctor understood my problem and was very helpful and knowledgeable. Please overal with the visit
Visited July 2023
Review titled Chapel Group Medical Centre
Replied on 06 September 2023
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager