Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.
Reviews
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Review titled Not good
Rated 1 star out of 5
by Pamela Connor - Posted on 22 September 2023
I had to beg for a sicknote for bereavement , then was told that you can’t stay off work indefinitely when I questioned the time limit on grieving ! Last week my husband was admitted to CCU on life support with Sepsis , I rang for a sicknote to be told I’d have to wait a week even though I explained why it was needed & was told we’ll work know why your off don’t they & it can be back dated . Not good when you are all ready stressed about your loved one & don’t need the added stress of worrying about your job .
Visited September 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Pamela, I am sorry that you had a negative experience with the practice and can only apologies for any added upset and stress this may have caused you at the time. FIT notes are legal documents that Doctors have the responsibility of issuing or refusing as these are linked to government payments. Rules around issuing FIT notes have changed and all patients requiring one now need to be seen Face to Face by their GP unless there are exceptional circumstances. If you would like to discuss this matter further then please contact me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Tom Gibson - Posted on 27 September 2023
My appointment was with the pharmacist who listened to my question and dealt with it promptly and booked a follow up appointment
Visited September 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Tom, Many thanks for taking the time to post this review about the one of the practice Pharmacists. It is great to hear that you had a positive experience. I will make sure your review is shared with the pharmacy team. Clare Richardson Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
After walking into the practice and explaining my worrying symptoms to the receptionist with no prior appointment, she took detailed notes and organised an appointment with a doctor the following day. The appointment was very thorough and the doctor took time to explain my symptoms. I was given an ECG later the same day and an X Ray the following day at hospital. Further tests were organised all within 3 weeks of my visit. I cannot thank the receptionists and doctor enough for attending to me in an urgent, professional manner at what was a worrying time.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled GP Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 25 August 2023
Blood test appointment on time, nothing negative to report. Just awaiting results now. Surgery clean and tidy.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great support and help
Rated 5 stars out of 5
by Lorraine - Posted on 08 August 2023
Rang and spoke to a very helpful caring as considerate lady about my mum She was really helpful and fulfilled her promise ringing back with all the information answers I needed She went above and beyond she is a credit to the surgery
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 10 November 2023
Dear Lorraine, Many thanks for taking the time to post this lovely review. It's great to receive positive feedback. I will make sure this is shared with the team. Kind regards Clare Richardson MIGPM Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Maria Brickhill - Posted on 10 August 2023
I have never been disappointed with the care from this practice. Seen GP today problem sorted there and then. All the staff I have ever delt with here have all been outstanding
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 10 November 2023
Dear Maria, Many thanks for taking the time to post this lovely review about the practice and staff. It is great to receive positive feedback. I will make sure this is shared with the team. Kind regards Clare Richardson MIGPM Practice Manager
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Review titled Very Helpful
Rated 5 stars out of 5
by Caroline - Posted on 21 August 2023
Great experience lovely GP would recommend this practice to everyone They got me in very quickly and totally understood my situation
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Caroline, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Lorraine - Posted on 15 August 2023
I can’t fault this practice, the care and compassion shown to our family has been exceptional All staff have gone above and beyond so caring when times are difficult
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 August 2023
No que to book in , and running on schedule for appointment time .Was a different nurse than I've seen prior but was really good and didn't rush your appointment.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2023
Attended today for a blood test, staff very efficient and friendly both when I booked the appointment, checking in and carrying out the test.
Visited August 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager