Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.
Reviews
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Review titled Not great
Rated 2 stars out of 5
by Clare H - Posted on 20 March 2024
My 2 year old had stomach pain and ear ache. Stomach pain got over looked with the feeling of one problem at a time being the reason! Doctor seemed quite patronising. On a positive note the two different reception staff that I spoke to were wonderful and really helpful!
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Clare, I am sorry to hear that you had a negative experience whilst visiting the practice. I would like to discuss this further to find out more. If you could email me at clare.richardson@nhs.net, that would be appreciated. Kind regards Clare Richardson Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Nina - Posted on 09 March 2024
Staff are very helpful and friendly and I was seen within a reasonable time didn’t have to wait long in the waiting room
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Very happy with the practice support
Rated 5 stars out of 5
by Lesley - Posted on 12 March 2024
My appointment today with the Doctor was dealt with care and professionalism. She took the time to explain my condition and I felt very at ease taking to her. Myself and my family are very happy to be patients at Chapel Group Medical Centre. Thank you for your support.
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Lesley, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Andy stott - Posted on 13 March 2024
I was only there for a blood test but it was very nice to be met with a smiling face and someone who is happy in their work
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Andy, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Caring Practice
Rated 5 stars out of 5
by Graham Lysons - Posted on 13 March 2024
The staff are very friendly and helpful. I did not have to wait long to have my appointment. The person I saw was really pleasant and explained everything to me and fully explained any questions I asked. Very professional and happy to use this medical centre.
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Graham, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Helpful receptionist & quick appointment
Rated 4 stars out of 5
by Anonymous - Posted on 05 March 2024
Got through to reception quite quickly (3rd in queue). The receptionist went through my problems with me and let me hold while they spoke with the doctor. The appointment was made for the same morning. Saw the pleasant doctor who arranged for required tests. Hopefully the results won’t take too long but that is out of their hands.
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Needs work
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2024
After my recent operation to remove lymph nodes this practice refused another sicknote blaming the job centre even though i continued to say my place of work are actually paying me for a whole 12 months to recover from both cancer & the above operation. Ive had numerous infections in the wound yet they are still insisting i return to work . Even getting an appointment at this practice is hard work unless your dying or dead then i wouldnt bother . On a positive note the reception staff are the nicest people in the building being left to carry out the dirty work that the doctors refuse to do
Visited March 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Patient, I am sorry to hear that you have a negative experience whilst dealing with the practice. It would be good to get some more information around this matter so that I can look into this further. Please email me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Helpful, caring practice
Rated 5 stars out of 5
by Linda Cameron - Posted on 12 February 2024
My telephone conversation was with a helpful and knowledgeable practitioner. I felt my concerns were listened to and good advice was given. Thank you
Visited February 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Linda, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Margaret - Posted on 18 February 2024
I phoned up and was given an appointment the same morning. Receptionist was very helpful. The GP was very kind and helpful and checked me thoroughly. Really put my mind at ease. I cannot fault the service at all.
Visited February 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Margaret, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Stephen - Posted on 19 February 2024
I have been having problems keeping my diabetes under control. The practice nurse has been wonderful checking up on me to see what can be done
Visited February 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Stephen, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager