Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A good practice
Rated 4 stars out of 5
by Anonymous - Posted on 28 June 2024
Generally have no issues getting an appointment within a 2 week period, follow up appointments seem harder to come by though
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. In regards to your comment about follow-up appointments, it would be great to learn more about your experience around this. All our appointments are bookable up to 3 months in advance, and we always have lots of appointments available. If you could email me at clare.richardson@nhs.net, that would be appreciated. Kind regards Clare Richardson Practice Manager
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Review titled Very professional
Rated 5 stars out of 5
by Ian - Posted on 13 June 2024
Took time too explain my symptoms and put my mind at test,very professional at what they do would highly recommend them as a practitioner
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Ian, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
I made my appointment last week through the nhs app and was seen today by the GP. My appointment was on time, and the GP was very thorough and listened to what I needed to talk about. I didn’t feel rushed and was able to discuss all my concerns and got some reassurance and the help I needed.
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Sarah Davies - Posted on 12 June 2024
Had my new patient appointment today as have just moved to the area the nurse that did my appointment was lovely she explained everything I needed to know and was helpful with my questions also the receptionist was great in helping as it was my first time there
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Sarah, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled God awful practice
Rated 1 star out of 5
by Anonymous - Posted on 22 September 2024
I was close having to call an ambulance because your incompetent staff refused important medication due to notes “conveniently” missing from my file.
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 26 September 2024
Dear Patient, I am sorry that you have posted this negative review about your experience with the practice. I can see that this took place in June 2024. I would like to investigate your concerns further and would appreciate if you could take the time to contact either by email at clare.richardson@nhs.net or by calling me on 0161 775 7373. Kind regards Clare Richardson Practice Manager
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Review titled Blood Checks
Rated 5 stars out of 5
by Anthony - Posted on 11 June 2024
I was seen within Five minutes of my appointment. The Nurse that I saw was,Very professional and reassuring.
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Anthony, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Anxiety but no need!
Rated 5 stars out of 5
by Heidi - Posted on 27 June 2024
Had an appointment today which I was anxious about. No need for the knee trembling in waiting room, she was really nice and the only problem was the examination lamp that had fell off wall minutes before my appointment. Helpful friendly receptionist too
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Heidi, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Effective review
Rated 4 stars out of 5
by Antoinette Doylr - Posted on 21 June 2024
I attended for an annual review of my blood presssure. The health care professional was efficient, informative and empathetic.
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Antoinette, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
The nurse I saw today for my daughters Asthma review was lovely, very thorough and spoke directly to my daughter aswellbas myself
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by David Alcock - Posted on 05 June 2024
Given prompt appointment, dealt with on time and in a professional manner. Very pleased with overall experience and treatment on the day
Visited June 2024
Review titled Chapel Group Medical Centre
Replied on 22 August 2024
Dear David, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager