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Chapel Group Medical Centre

220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FE

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.


Reviews

Displaying 1 to 10 of 380

  1. Review titled Good experience

    Rated 4 stars out of 5

    by Peter - Posted on 11 September 2024

    The nurse was very considerate and knowledgeable. I felt at ease and comfortable. The nurse advised me how to use my medication.

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  2. Review titled Quick treatment referral

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 September 2024

    I was suffering badly with sciatica, Dr referred me for physio after which I had an appointment quickly, in a week. Meds were prescribed and my condition was explained. Altogether from making the appointments to seeing the GP and physio I am very pleased with care offered from Chapel Group medical, Physio Walkden Gateway and MSK in Irlam. Thanks to all.

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  3. Review titled Blood test

    Rated 5 stars out of 5

    by Pete Thomas - Posted on 11 September 2024

    Very efficient service, painless blood test and provided useful information. I received feedback two days later

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  4. Review titled Appointment

    Rated 5 stars out of 5

    by Kevin - Posted on 18 September 2024

    Due to my recent chronic condition, I've had to ring and make several appointments with the practice. I've found the increase on reception staff answering calls very supportive and speedy answers with my health concerns. I would also like to mention that on my recent appointments my doctor has supported me not only with my health issue in question on the day but other concerns I've mentioned at the appointment. These are very difficult times for the NHS and the practice due to funding and cut backs. I'm 64 years young and cut backs on prescribe medication once available and my chronic condition have added a massive strain on me and my finance, mental health.

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  5. Review titled Satisfactory practice

    Rated 3 stars out of 5

    by Sheila Hilton - Posted on 10 September 2024

    Seen on time. However, I had to wait three plus weeks for my appointment. I was happy with how my problem was dealt with. Kind and understanding doctor. Further medical referral now in the pipeline. Waiting now to receive appointment resulting from referral.

    Visited September 2024

    Report as unsuitable

    Review titled Chapel Group Medical Centre

    Replied on 10 September 2024

    Dear Mrs Hilton, Thank you for taking the time to post this review. I am concerned that you report that you had to wait over 3 weeks for a GP appointment. Looking at the current waiting times for a GP appointment, this currently sits at 1.5 weeks. Therefore it would be great if you could feedback to me the circumstances to why you waited this long 1. Did you request a certain GP/date/time etc? Please email at clare.richardson@nhs.net Kind regards Clare Richardson Practice Manager

    Report as unsuitable


  6. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 10 September 2024

    I visited the practice yesterday for my 6 month review The medical professional did the review she was friendly professional & very easy to talk to I asked some questions & she provided the answers Thank you

    Visited September 2024

    Report as unsuitable

    Review titled Chapel Group Medical Centre

    Replied on 10 September 2024

    Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager

    Report as unsuitable


  7. Review titled Disappointed Practice

    Rated 2 stars out of 5

    by John Butler - Posted on 10 September 2024

    Went for blood checks after blood was taken told no doctor was booked to review test results so samples were pointless and had to rebook tests in 2 months very poor you need to get your act together.

    Visited September 2024

    Report as unsuitable

    Review titled Chapel Group Medical Centre

    Replied on 10 September 2024

    Dear Mr Bulter, Many thanks for taking my call today so that I could rectify this for you. Again I would like to apologies to you and hope that this will not happen again. Kind regards Clare Richardson Practice Manager

    Report as unsuitable


  8. Review titled Very poor

    Rated 1 star out of 5

    by Anonymous - Posted on 18 September 2024

    I am physically disabled and had a very bad fall which resulted in me having to attend the A&E department for my left leg and knee to be xray. Thankfully my bone was broken but I did have a badly brushed bone and tissue damage and was gave crutches. The hospital suggested contacting my GP and ask for an appointment for a high dose of anti inflammatory as my leg was very painful and swollen. I contacted my GP surgery the very next morning and explained whT had happened and for an appointment so I could be given the suggested medication. The receptionist male advice the next available appointment would be September 20th, that was10 days away. I explained I was in a great deal of pain but this didn't change his decision. Chapel group medical centre are appalling and have been incidents in the past also.

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  9. Review titled Professional

    Rated 5 stars out of 5

    by Ian Cameron - Posted on 13 September 2024

    I attended a face-to-face appointment with a doctor yesterday. The consultation was carried out in a thorough and professional way by the doctor. I am very satisfied with the appointment and the service I received.

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  10. Review titled Very good practice

    Rated 4 stars out of 5

    by Julie Files - Posted on 12 September 2024

    Very good with my stomach bloating and pain,and referral for a scan,also with my diabetes,advise on keeping my blood sugar down

    Visited September 2024

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.