Caversham Group Practice
4 Peckwater Street, Kentish Town, London, Greater London, NW5 2UPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled exceptional service
Rated 5 stars out of 5
by Lorraine Cassidy - Posted on 02 May 2024
My Family gave been patients of Caversham for 40+ years. My father passed away in 2017 and had several serious illnesses during his lifetime. Their gp was always reliable, helpful and extremely supportive to myself and my family. My sister has complex needs and it has been so reassuring and helpful to be able to discuss her situation with her gp. His help and support has made such a difference to my ability to cope with very distressing situations over the years. Other GPs at the service have also visited on numerous occasions and have also given excellent care. All the reception staff are professional and helpful and I will always be extremely grateful for the care and support my family have received.
Visited May 2024
Caversham Group Practice has not yet replied.
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Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
I wish I could post the name of my GP! Whilst he has seen me only on one occasion I have had further interactions via online consultation. I am very grateful for the extra effort taken to provide personalised care to me. He has understood my long term concerns and made effort to follow up and provide reassurance based around these too.
Visited November 2023
Caversham Group Practice has not yet replied.
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Review titled exceptional response and understanding
Rated 5 stars out of 5
by Mohamed ali - Posted on 11 October 2023
Wanted to leave kind words for appreciation to the admin / reception team for the helpful letter they provided me I understand that things take a while to process but after understanding my situation the escalated it and got my letter all completed sooner than I expected thank you all :))
Visited October 2023
Caversham Group Practice has not yet replied.
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Review titled Usually great but let down today
Rated 3 stars out of 5
by Anonymous - Posted on 17 July 2023
I got in touch in the morning as I'm experiencing a really bad mental health crisis and needed an urgent appointment. The receptionist asked me silly questions and whether I really needed to see a doctor. Then she confirmed the correct phone number and said the doctors would call me back. No one called at all. Not really acceptable to be honest.
Visited July 2023
Caversham Group Practice has not yet replied.
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Review titled How nice it is to have a doctors that cares
Rated 5 stars out of 5
by Elizabeth Cooney - Posted on 25 January 2023
After years of putting up with a badly run GP, doctors and receptionist with bad attitudes, having to wait weeks for an appointment only to be told "we have 15min, so pick the most important and to make another appointment for the rest". I finally had enough, and moved to the Caversham Practice before Christmas and I couldn't be happier. The doctors actually care, don't make you feel like an inconvenience, make the time to see you, and follow up on treatment rather than handing out pills never spoken to again. The whole team go above and beyond to make sure you get the care you need. I couldn't be happier, amazing doctors, amazing service, a true credit to the NHS, especially in these challenging times. Thank you!
Visited January 2023
Caversham Group Practice has not yet replied.
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Review titled Terrible continuity of care
Rated 2 stars out of 5
by Anonymous - Posted on 26 January 2023
It is almost impossible to get an appointment at this practice, which means that if you want to see a particular doctor you have to be on the phone or online at precisely 10.30am and hope that they have a slot free. It makes continuity of care impossible – you can't build a rapport with a doctor and end up repeating a lot of context. It is very stressful and disappointing.
Visited January 2023
Caversham Group Practice has not yet replied.