Cam & Uley Family Practice
The Cam Surgery Fairmead, Glebelands, Cam, Dursley, GL11 5NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible - except for the nurses
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2024
Completely inflexible practice with incredibly condescending and patronising reception staff. Turned away from an empty waiting room for being 3 minutes late to an appointment. Now have to make an hour long round trip to Cheltenham Hospital to spend 30 seconds there having blood taken. At least I can rely on them despite them being magnitudes more busy than the GP surgery. Experience of the various GPs has also not been good for a long time. A waste of time. The nurses are wonderful. You just have to make it past the patronising and entirely unhelpful staff at the front desk to see them. Good luck.
Visited April 2024
Review titled Cam & Uley Family Practice
Replied on 12 April 2024
Dear Anonymous Thank you for your feedback. I am disappointed to hear of your recent encounter with the practice and the frustration this has caused. I would like to investigate this further and would encourage you to make contact with me at the practice - 01453 540666 or sarah.bryant@nhs.net Sarah Bryant, Practice Manager
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Review titled Great practice and lovely friendly nurse
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
I had blood tests on Tuesday. The nurse i had that did it was absolutely lovely. Full of energy. Had a lovely chat with her about her dogs. She told me everything that i was being tested for. Was pretty much on time too. Was a bad and hard day when i had my blood tests and she definitely put a smile on my face and made me have a laugh. Definitely a credit to the surgery. Absolutely lovely lady. Definitely helps to have a chat.
Visited May 2023
Cam & Uley Family Practice has not yet replied.
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Review titled Fabulous support staff
Rated 5 stars out of 5
by C Jay - Posted on 10 March 2023
Every time I have had cause to call the surgery the help received from the reception team has been amazing. They always go over and above and managed to rectify a prescription issue within 2hrs. They really are a credit to the surgery.
Visited March 2023
Cam & Uley Family Practice has not yet replied.
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Review titled Vaccination experience
Rated 4 stars out of 5
by Natalie Groome - Posted on 15 December 2022
To whom it may concern, I bought my little boy in on Tuesday 13th for his pre school vaccinations. I would like to pass on a heart felt thank you and appreciation to the lovely kind nurse who we saw at 3pm. She was so welcoming, lovely and calm and talked us both through the process (I was a tad nervous!) she was so friendly and made the appointment actually enjoyable and gave my little boy a certificate and sticker for being brave. I would be grateful if this could please be passed on to her and her manager as recognition for her professionalism and excellent bed side manner. Kind regards Ng
Visited December 2022
Cam & Uley Family Practice has not yet replied.