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Calverley Surgery

Calverley Medical Centre, 43 Upper Carr Lane, Calverley, Leeds, West Yorkshire, LS28 5PL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Calverley Surgery.


Reviews

Displaying 1 to 10 of 122

  1. Review titled Professional Nurse

    Rated 5 stars out of 5

    by Anthony Mollett - Posted on 26 October 2024

    I had to give some blood samples, and my veins were not happy. The Nurse was very patient and extremely professional.

    Visited October 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 01 November 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 October 2024

    I’ve had a few health issues lately which the GP I have dealt with has been very supportive and methodical in eliminating issues. I’ve felt listened to and a bit less worried. Also the practice nurse I saw for my smear test was very helpful, she fully explained the process and what would happen if there were any issues. It is difficult to get an appointment, but when you do see a member of the practice, the care does tend to be excellent.

    Visited October 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 01 November 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Helpful and supportive

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 September 2024

    Although due to their circumstances it has been difficult to get through to the surgery but this soon will be rectified, when I do get through I have spoken to some very friendly, helpful and accommodating receptionist, for which the practice couldn’t do without (which I have to admit is a breath of fresh air compared to previous staff) Recently I have been dealing with the pharmacist who actioned the medication request via the advanced nurse practitioner I was seeing and who actioned the request very quickly and kept me informed through the process. All the staff at the practice have been very helpful and supportive even throughout their current practice issues. Thank you Reception, all nursing staff, surgery pharmacists and Drs for a great service.

    Visited September 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 10 October 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  4. Review titled Excellent experience

    Rated 5 stars out of 5

    by Kim Shutler - Posted on 06 September 2024

    Great responsive experience from a kind, helpful Receptionist. I got through quickly, she booked me in for next week and sorted a repeat prescription without issue.

    Visited September 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 16 September 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  5. Review titled Great help

    Rated 5 stars out of 5

    by Gemma McGeehan - Posted on 12 August 2024

    Nw receptionist was a star this morning helping me to get an appointment. She was very kind, caring and so lovely. Thank you for helping me this morning.

    Visited August 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 30 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled To Whoever dealt with me

    Rated 5 stars out of 5

    by Aqib Akram - Posted on 05 August 2024

    You deserve a raise, very helpful, kind and quickly sorted my issue over the phone, even called me back in a short time

    Visited August 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Extremely polite and professional

    Rated 5 stars out of 5

    by Susan Thorpe - Posted on 05 August 2024

    The receptionist answered all my queries but also followed up our conversation with details in a text. I was extremely happy and felt very much at ease speaking to her.

    Visited August 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Wonderful staff at West Lodge.Wonderful staff at West Lodge.

    Rated 5 stars out of 5

    by David Smith - Posted on 16 July 2024

    Attended West Lodge to give some bloods this week. I was seen to by One of your regular members of staff, who I am not allowed to name. She was as always very pleasant, met me with a happy greeting and smile. Not that I needed it but it would really put people at ease. Overall, I have been to the doctors many many times over the past two years due to serious illnesses. I have always found the reception staff the doctors and auxiliary staff really professional. Pleasant, and efficient. Whilst it’s not a major criticism, I do sometimes have difficulty getting through at 8 o’clock in the morning, but that is no fault of the staff who I am sure take a lot of grief from some patients. It is not deserved. Thank you once again for all you do for us me in particular. I am slightly loathed to put a good review in, as that means you will get more patient and make it a bit more difficult for me to get through Lol Same comments apply to Calverley surgery and Glenlea which I have also visited. Thank you, Dave Smith.

    Visited July 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 23 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Professional and Knowledgeable

    Rated 5 stars out of 5

    by Kirsty - Posted on 19 July 2024

    I recently had a cervical screening and the Practice nurse, put me immediately at ease. She spoke about the procedure and the results process so I was aware right from the outset. The nurse was very professional, friendly and knowledgable and made sure I was comfortable. I will definitely book at this practice for my next screening.

    Visited July 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 23 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Great Service

    Rated 5 stars out of 5

    by Andy - Posted on 15 July 2024

    The receptionist was really friendly and very helpful. She checked that my prescription was being updated and that I wouldn't need an appointment. She then took the time to ring me back and inform me that the prescription was ready. I was picking up my new prescription within 20 minutes of the first call!!

    Visited July 2024

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 16 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable