Broadwater Medical Centre
5-11 Broadwater Boulevard, Worthing, West Sussex, BN14 8JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely consultation
Rated 5 stars out of 5
by Nick - Posted on 09 October 2024
I had a very reassuring and helpful telephone consultation with Dr b. Always listens carefully and is very sympathetic to the issues. I was very happy with the advice given.
Visited October 2024
Broadwater Medical Centre has not yet replied.
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Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 16 September 2024
When you hear so many complaints about medical practices, it is with great pleasure I write this review. I would like to thank all involved in my visit to the practice on Monday 9th September. From my calling at 8.00am for an appointment, with my call being answered at 8.15, and a further call at 8.30 advising of my appointment that day at 9.45, all on a Monday morning!. I would particularly like to thank the Doctor I saw for his patience and kindness.
Visited September 2024
Broadwater Medical Centre has not yet replied.
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Review titled fantastic surgery
Rated 5 stars out of 5
by E. - Posted on 22 September 2024
My experience with the practice was excellent. From my fist phone call to be given an appointment was less than an hour . Was seen on time and wasn't rushed. Great surgery great People!
Visited September 2024
Broadwater Medical Centre has not yet replied.
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Review titled Appreciated contact by text
Rated 5 stars out of 5
by Michael C - Posted on 13 August 2024
Hi, just wanted to say thank you for texting me info about the results of a recent chest x ray. The appointment at Worthing Hospital was expedited within the day and the hospital were expecting me when I arrived so check in was really efficient. Rather than waiting I appreciated getting the review of the results texted to me by the surgery. Thank you
Visited August 2024
Broadwater Medical Centre has not yet replied.
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Review titled Communication
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2024
I wrote to the surgery on 15 July but l am still awaiting a reply. Despite numerous visits to the surgery to ask for confirmation of receipt of my correspondence l do not seem to be able to progress this matter.
Visited July 2024
Broadwater Medical Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 29 May 2024
Phoned up for a routine appointment at 14.30. Told they are at capacity and to ring tomorrow morning and the may be able to help. This contradicts the website which says if you have a routine problem that can wait 1-2 weeks then either fill out an e-consult or ring the surgery for an appointment. Surgery needs to make up its mind on how to deal with routine problems.
Visited May 2024
Broadwater Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mark Toppin - Posted on 20 May 2024
Allways great friendly understanding service. All staff are wonderful. Recently had to seek help and was telephone the next day for a consultation,doctor was very helpful and ordered me a prescription.
Visited May 2024
Review titled Broadwater Medical Centre
Replied on 20 May 2024
Dear Mr. Toppin, Thank you for such positive feedback. I'm glad you found the telephone call helpful. I will pass on to the GP that recently rang you as it is always nice to receive positive comments. Kind regards Claire Wallace Practice manager.
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Review titled Efficiently run practice.
Rated 5 stars out of 5
by Clifford Pearson - Posted on 23 April 2024
On hospital discharge I was asked to have two stitch removed on Friday 19th April, unfortunately there was nobody available to do so, so booked for Monday 22nd. I was seen slightly early, the practice nurse was very efficient and I hardly felt a thing. The receptionist was also very helpful, advising me re: the next Covid booster vaccinations.
Visited April 2024
Broadwater Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Called to make an appointment and was called back shortly that day. An appointment was then made that morning. All staff very friendly and helpful.
Visited April 2024
Broadwater Medical Centre has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Brian Read - Posted on 18 April 2024
Rang about 0915 concerning a recurring problem and was told would be passed to the team. At 1520 received a 'phone call asking me to attend the surgery at 1610. Did not expect that rapidity - well done!
Visited April 2024
Broadwater Medical Centre has not yet replied.