Brigstock Medical Practice
141 Brigstock Road, Thornton Heath, Surrey, CR7 7JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and Trustworthy Doctor
Rated 5 stars out of 5
by RBA - Posted on 03 September 2024
Today I took my son for an appointment and we both met the Doctor for the first time. From the initial phone conversation he was very warm and attentive to the needs of my son. When advised to bring him in for a further face to face assessment, he built a sense of trust immediately with my son. He understood my concerns and gave his honest opinion on how to manage my son’s health. His warmth and friendly manner instantly built a positive rapport.
Visited September 2024
Brigstock Medical Practice has not yet replied.
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Review titled Recent call about rash on my chest
Rated 5 stars out of 5
by Marcia Gibbs - Posted on 27 August 2024
Receptionist wasvery efficient and friendly taking my cal.l Excellent service. Call answered in seconds and GP call back followed by prescribed medication was amazing.
Visited August 2024
Review titled Brigstock Medical Practice
Replied on 29 August 2024
Your comments are very much appreciated. Thankyou for taking the time to give us a positive feedback. This has been passed to all members of the organisation. Our staff work very hard to ensure that our patients are kept safe, and the right care and treatment provided. Many thanks again. Brigstock Medical Practice
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Review titled Honest Review
Rated 1 star out of 5
by Ivan Slavov - Posted on 21 May 2024
Had a rare side effect to medication today. I was standing in the corridor and the doctor called me on the phone and didn’t want to see me in person. Told me to go to the hospital with no compassion or human touch. After going to A&E they said if my GP had spoke to me it could’ve saved us both some time.
Visited May 2024
Review titled Brigstock Medical Practice
Replied on 21 May 2024
Dear Patient Thankyou for your review. We are sorry you felt this way. If this is a complaint. It would be best to write / email to the practice manager to get a detailed response.
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Review titled I like this surgery I would like to stay here
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2023
I have received a somewhat ok experience here some doctors are not very competent will rush you off the phone or will not holistically acknowledge your medical issue, the result, subpar treatment. I think the practice is excellent in prescribing medications swiftly and I do have two favourite doctors that have actually been quite amazing in terms of acting professionally and from a position of care, I have a dislodged marina coil and one of the female doctors was excellent and advocating for me and providing appropriate pain relief, I am just 28 have been through a lot so it is nice to know that there are people out there that care about you even if they don't know you personally.
Visited March 2023
Review titled Brigstock Medical Practice
Replied on 06 November 2023
Your comments are very much appreciated. Thankyou for taking the time to give us a positive feedback. This has been passed to all members of the organisation. Our staff work very hard to ensure that our patients are kept safe, and the right care and treatment provided. Many thanks again. Brigstock Medical Practice