Bridge and Monkseaton Medical Practice
Cauldwell Avenue, Monkseaton, Whitley Bay, Tyne and Wear, NE25 9PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Credit to nhs
Rated 5 stars out of 5
by Grandma - Posted on 16 March 2024
My daughter recently had concerns regarding her baby daughter and needed an appointment as soon as possible. According to my daughter the receptionist was empathetic and understanding and booked an appointment for that afternoon. The GP she saw was kind and my daughter felt actively listened to. There was prompt action and after a four day spell in hospital (an equally positive experience) my granddaughter is back home happy and well. A big thank you to all concerned.
Visited March 2024
Review titled Bridge and Monkseaton Medical Practice
Replied on 18 March 2024
Thank you very much ,this is very good to hear and I will pass this on to the staff. It is nice to hear positive feedback.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2023
Very good ...seen me at short notice very friendly receptionist añd friendly paramedic who seen me and also friendly nurse who seen me first to take my blood pressure I appreciate that they seen me even though I didn't have an appointment thank you
Visited December 2023
Review titled Bridge and Monkseaton Medical Practice
Replied on 18 March 2024
Sorry this has taken me a while to respond. Thank you for your kind words and I will pass them on to the team. Janet Deputy Practice Manager
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Review titled Great doctors, bad time keeping
Rated 2 stars out of 5
by Anonymous - Posted on 05 December 2022
I am only leaving this review in the hope that it will generate change at this surgery as whilst the doctors you meet when you eventually get into the rooms are fantastic the wait times even with an appointment are ridiculous. On the last 3-4 occasions in the past 6 months despite having an appointment time I have waited anywhere between 60-90 (!) minutes to be seen. Whilst I understand running behind schedule on occasion is inevitable I feel this is becoming unacceptable not only for adults visiting but also for parents with young sick children who are left to wait for this long. I unfortunately will be looking to move surgeries if this continues.
Visited December 2022
Bridge and Monkseaton Medical Practice has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2022
We recently moved to the area and were apprehensive about registering with a new doctor. We needn't have worried! The service we have had has been excellent. The doctors have all been very helpful, checking back to make sure the problem had properly cleared up. The receptionists have also been very helpful, and both my husband and I have total confidence in this practice.
Visited November 2022
Bridge and Monkseaton Medical Practice has not yet replied.