Bramley Village Health & Wellbeing Ctr
16 Highfield Road, Bramley, Leeds, West Yorkshire, LS13 2BLContact details and opening times
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Reviews
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Review titled Appointments
Rated 1 star out of 5
by Ian Andrew Smyth - Posted on 04 January 2023
Phoned at 8am on 3/1/23 , and it said I was 68 in queue I accept that but was on the phone 1 hour and 20 minutes when I finally got through and not get in to see a gp which I was not surprised told me to phone back following day which I did at 8 am I was 28 in line so thought I would get in 45 minutes later no appointments left , I have suffered with a very bad chest infection for 3 weeks now I suffer with asthma which does not help and it seems to me the surgery does not care .
Visited January 2023
Review titled Bramley Village Health & Wellbeing Ctr
Replied on 06 February 2023
Dear Mr Smyth, Thank you for providing some feedback to allow us to improve our services. I am sorry that you have experienced a delay in getting through to the surgery and was unable to get an appointment. We do offer a range of e-consultations which you can complete online and a clinician will be in touch within 48 hours. I am currently in the process of reviewing the appointment structure and will be taking you feedback into account. If you would like to discuss this further please contact the surgery and I would be happy to talk through your concerns. Practice Manager Bramley Village