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Bramhall Health Centre

66 Bramhall Lane South, Bramhall, Stockport, Cheshire, SK7 2DY

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Patient ratings and reviews

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Reviews

Displaying 21 to 22 of 22

  1. Review titled Excellent service

    Rated 4 stars out of 5

    by Sinead Searl - Posted on 21 December 2022

    I called this morning at 8am as my daughter was very ill with suspected tonsillitis Advised she would be contacted She received a text to send a photo & then has a call to confirm a prescription for antibiotics would be sent to a local chemist later today Really excellent & appreciated for people who are happy to use technology & not needed face to face this service is really useful , quick & easy Hopefully it keeps face up face appointments free for elderly or non tech savvy patients

    Visited December 2022

    Report as unsuitable

    Review titled Bramhall Health Centre

    Replied on 03 January 2023

    Thank you for your feedback, We do offer patient preference for appointments where patients can choose Face to face or a telephone call, some patients prefer telephone calls where as some prefer Face to face. We review our booking system regularly to ensure we can offer the best possible service. Kind Regards, Bramhall Health Centre

    Report as unsuitable


  2. Review titled no forward appointments

    Rated 1 star out of 5

    by FIONA ELIZABETH BEST - Posted on 14 November 2022

    I had a doctor's appointment today, 14/11/22, at the surgery's request. During the conversation it was suggested that I could change a medication which might help better. So I endeavoured to make an appointment with the practice nurse who would show me how the medication should be used. The next available appointment was for 22/11/22 so I agreed to that. However, I was told I could not make a forward appointment but would have to call on the 21/11/22 and presumably hope it is still available. This is what makes people not to bother making appointments. There doesnt seem any explanation from the surgery the reason for this procedure. So forever how long I shall have to do without the new medication. Thanks a lot.

    Visited November 2022

    Report as unsuitable

    Review titled Bramhall Health Centre

    Replied on 21 November 2022

    Thank you for your feedback, My understanding is that you have been contacted directly via telephone by the practice and this is now resolved.

    Report as unsuitable