Blakewater Healthcare
367 Whalley New Road, Blackburn, BB1 9SRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to book an appointment
Rated 1 star out of 5
by M chambers - Posted on 14 November 2022
As a typical male I avoid troubling the doctors, however after visiting the chemist they advised a visit to the doctors. On calling the surgery I was told I could only have a telephone consultancy and it would be in two weeks. Two weeks later I speak with the doctor and was told to book an appointment to see him in 7 days. I've called the surgery for the last three days at 8am and all appointments have gone and I can't book for the following day. Shocking service, all I want is to see a doctor.
Visited November 2022
Blakewater Healthcare has not yet replied.
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Review titled Felt didn’t listen to me
Rated 2 stars out of 5
by Ian Forrest - Posted on 07 October 2022
Visited Doctor following stroke for a consultation. Felt he gave huge weight to hospital notes and didn’t listen to or examine me.
Visited October 2022
Review titled Blakewater Healthcare
Replied on 10 October 2022
Dear Mr Forrest. Thank you for taking time to feedback your experience with the practice at your recent visit. We are very sorry that you were dissatisfied with your consultation. We review all these comments at a practice meeting as they are taken very seriously. Your comments will be shared with the individual clinician concerned. Regards, Sheila Whiteoak, Practice Business Manager.