Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I attended for my Diabetes review and what a lovely gentleman I saw . Very professional he knew what he was talking about. Also a lovely welcome from the receptionist as well what a huge improvement to the practice keep up the good work!!
Visited September 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Brilliant practice.
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I used Patchs to request an appointment and I was delighted how quickly the Practice responded to my request. I was asked if I had any objection to being seen by a female Advanced Nurse Practitioner - I said I had no objection. The ANP was extremely professional and made me feel relaxed. She asked me many questions and explained what the options were and what she recommended - which PSA blood test, urine test and internal examination. She said the examination did not show anything abnormal, the PSA test was arranged by Reception before I left the Practice and I was given a receptacle for a urine sample.
Visited September 2024
Review titled Billinge Medical Practice
Replied on 23 September 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Reception Team
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
Called the practice at 8.10am to get an appointment and waited less then 25 seconds for the call to be answered. The receptionist was very professional. Got an appointment for the same day
Visited September 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great Improvement
Rated 5 stars out of 5
by Sharon A - Posted on 19 September 2024
Excellent treatment, caring respectful and hardly waited more than a few minutes for my appointment
Visited September 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Sharon, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
Ias seen for blood results. Medication was received. An explanation was give as to the reasons as to why another blood test was needed. Everything was clearly explained in detail and it was yet another great experience at this Practice from a different doctor. T he only fault I found was that my appointment was half an hour late but that could have been for many reasons.
Visited September 2024
Billinge Medical Practice has not yet replied.
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Review titled Helpful Reception Staff
Rated 4 stars out of 5
by Ralph Fieldhouse - Posted on 24 September 2024
My appointment was on time. The receptionist was very pleasant and helpful in rearranging other appointments for me.
Visited September 2024
Review titled Billinge Medical Practice
Replied on 25 September 2024
Dear Ralph, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent Practice.
Rated 5 stars out of 5
by Mary Wilson - Posted on 26 September 2024
I had my Appointment with the Dr. Excellent appointment. The Dr was very caring, understanding, explains everything clearly. I am being looked after very well. The Practice is the best it has ever been. The lady receptionist was lovely. I would certainly recommend this Practice. Thank you.
Visited September 2024
Billinge Medical Practice has not yet replied.
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Review titled Vastly improved for the better
Rated 5 stars out of 5
by David - Posted on 25 September 2024
Attended the practice for a appointment witch was bang on time the doctor who I saw was wonderful very caring and understanding can’t fault the way I was treated
Visited September 2024
Review titled Billinge Medical Practice
Replied on 25 September 2024
Dear David, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great Practice and Doctors
Rated 5 stars out of 5
by Vicky - Posted on 20 September 2024
I haven't been for a while and what can I say a huge improvement within the practice and a totally difference atmosphere when you walk in. I saw one of the male GPs and he really helped me with what I came in for made me feel really comfortable and would highly recommend him.
Visited September 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Vicky, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Lovely friendly staff
Rated 5 stars out of 5
by Pam R - Posted on 20 September 2024
Excellent service, I was seen face to face the next day, very attentive GP and very friendly staff.
Visited September 2024
Review titled Billinge Medical Practice
Replied on 20 September 2024
Dear Pam, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner