Bewicke Medical Centre
51 Tynemouth Road, Howden, Wallsend, Tyne and Wear, NE28 0ADContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Bewicke Medical Centre.
Reviews
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Review titled Great service
Rated 4 stars out of 5
by Lee - Posted on 14 May 2024
Nurse went that extra mile today Made me feel at ease for blood test Explained everything brilliantly And had time to explain and answer questions that I had
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 21 May 2024
Dear Lee Thank you for taking the time to provide the practice with this feedback. We will ensure this is passed on to the nurse in question. regards The Partners
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Review titled Excellent service
Rated 5 stars out of 5
by Lynn Wright - Posted on 21 May 2024
Clear and concise, very helpful and guided me with great understanding and knowledge of my personal situation.
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 21 May 2024
Dear Lynn Thank you for this lovely review we really appreciate you taking the time. Kind regards The Partners
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Review titled Great practice
Rated 5 stars out of 5
by Sharon - Posted on 19 June 2024
Hi only rang reception to as a question, the question was answered fully, and the lady was very helpful.
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 27 June 2024
Dear Sharon So glad to hear that the reception staff answered your question and was very helpful. We will ensure that this feedback is passed on to them. kind regards Partners of Bewicke Medical Centre
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Review titled Great pharmacy service
Rated 5 stars out of 5
by Jill - Posted on 28 May 2024
Had a lovely experience with a pharmacist who put me at ease and in charge of my medical history and future. What a lovely person. Thank you
Visited May 2024
Review titled Bewicke Medical Centre
Replied on 27 June 2024
Dear Jill Thank you for taking the opportunity to provide some positive feedback for our pharmacists. We will ensure that this is passed on to them. kind regards Bewicke Medical Centre partners
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Review titled Great practice
Rated 5 stars out of 5
by Lisa - Posted on 07 April 2024
Needed appt for my mam, got one the same day, very reassuring, really helped my mam who was extremely worried, she can’t sing their praises enough gave her peace of mind, nothing was a bother to them, thank you for your time & patience
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 01 May 2024
Dear Lisa Thank you for taking the time to provide the practice with this lovely feedback, we will ensure all staff are made aware. thank you The partners
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Review titled Good practice
Rated 4 stars out of 5
by Cathy - Posted on 10 April 2024
Receptionist very polite and friendly. She listened and reacted fully to get me a choice of solutions .
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 10 April 2024
thank you for providing a comment regarding our reception staff we will pass the feedback directly to them. kind regards The partners
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Review titled Great Practice
Rated 5 stars out of 5
by Joyce Adele Bruce - Posted on 11 April 2024
Was listened to and cared for my GP She took time out to listen to my concerns. Was really understanding and gave me sensible advice, and made sure I understood what she was saying.
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 01 May 2024
Dear Joyce, Thank you for providing this lovely feedback regarding your recent visit with to the surgery. We will ensure that this is passed on to the specific GP. thank you The Partners
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Review titled Some Good Some Bad
Rated 3 stars out of 5
by Rachel R - Posted on 26 April 2024
I'm very on the fence about this practice, sometimes (like today) I had a wonderful woman helping me on the phone and other times it's not a great experience but I do appreciate the struggles that GP receptionists have on a day to day.
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 01 May 2024
Dear Rachel, thank you for providing this feedback, if you have suggestions on how we can improve your experience we would love to hear from you. We are always looking for ways to improve our service. thank you The Partners
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Review titled My practice for over 9 years.
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
I called at a busy time of day and it took about 3 minutes for my call to be answered. The receptionist was friendly and polite. Answered my question very quickly regarding my repeat prescription and put my mind at ease. This really helps when I get anxious on the phone, a friendly voice really does make all the difference. Thank you.
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 01 May 2024
Thank you for taking the time to provide the practice with this feedback it is very much appreciated our receptionist try their best to be friendly and helpful towards patients. kind regards The Partners
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
I phoned today for an appointment and spoke to a receptionist today and I just wanted to say she had a lovely manner and attitude. Credit where it is due.
Visited April 2024
Review titled Bewicke Medical Centre
Replied on 10 April 2024
Thank you for this feedback our receptionist work in such a demanding environment and try there very best to deliver good patient service. We will pass on this comment back to the staff. thank you regards The Partners