Bewdley Medical Centre
Dog Lane, Bewdley, DY12 2EFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bewdley Medical Centre.
Reviews
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Review titled Online options poor
Rated 3 stars out of 5
by Anonymous - Posted on 22 August 2024
Booking online for an asthma appointment to only be offered a telephone appointment with no specific time to call has meant that I missed both calls. I am a busy working mum and this service does not work. I generally have to leave all appointments for holidays as I cannot facilitate this call back service to speak to any GP during my working day. I would also prefer to go in person.
Visited August 2024
Bewdley Medical Centre has not yet replied.
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Review titled Great micro suction service
Rated 5 stars out of 5
by Pat - Posted on 29 August 2024
Fabulous professional lovely friendly nurse who carried out the procedure I was seen on time and as this was the first time for me having my ears de waxed I didn’t know what to expect but had a really relaxing experience
Visited August 2024
Bewdley Medical Centre has not yet replied.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by john jordan - Posted on 31 July 2024
My annual review ,which included blood tests was conducted efficiently and thoroughly by a friendly and experienced HCA
Visited July 2024
Bewdley Medical Centre has not yet replied.
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Review titled Lovely medical centre
Rated 5 stars out of 5
by Francis - Posted on 25 July 2024
Very clean,plenty of comfortable seating, reception staff were friendly helpful and professional, I saw a nurse who was very polite and put me at ease with her friendly demeanour everything was fully explained to me not rushed I felt totally at ease whilst I was there everything and everyone was good.
Visited July 2024
Review titled Bewdley Medical Centre
Replied on 26 July 2024
Hi Francis, Thank you for taking the time to leave a review and share you positive experience at the medical centre. I am glad we were able to help and reassure you, your feedback will be shared with the staff.
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Review titled always polite, professional, and helpful.
Rated 5 stars out of 5
by Martin 'Buddy' Rose - Posted on 25 June 2024
as I've said above having just spoken with julie: very polite, professional, and helpful. Thank you for listening to me. I can't think of what else I can say apart from: 'great'
Visited June 2024
Review titled Bewdley Medical Centre
Replied on 27 June 2024
Hi Martin, Thank you for taking the time to share you experience. Your kind words have been shared with the team member and are greatly appreciated.
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Review titled Perfect Service From Microsuction Dept
Rated 5 stars out of 5
by Sam - Posted on 24 May 2024
2nd visit to the centre for Microsuction - this time even better than the first ( and that was very good too ) terrific communication, caring and informative as well as painless and efficient microsuction treatment. Many Thanks PS the review sheet being handed out does not allow you to leave a review on the nhs - uk choices website and the lack of an obvious contact email for the Bewdley medical centre is disappointing
Visited May 2024
Review titled Bewdley Medical Centre
Replied on 28 May 2024
Dear Sam, Thank you for your feedback on your positive experience here. We appreciate patients taking the time to complete any review, and will certainly take your feedback onboard.
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Review titled Shocking
Rated 1 star out of 5
by Hannah - Posted on 01 May 2024
My mother called up this practise on Monday 29th April to say she did not feel well and was struggling to breath, and all the nurse who called her back could say was take paracetamol and some vitamins, after pushing again my mum finally got through to a doctor the next day but this time was complaining her lung was in a horrible pain and she couldn’t walk, after finally getting seen she was rushed to Worcester hospital. After hours of waiting around we found out she had pneumonia! The fact that she was recommended paracetamol and vitamins is honestly ridiculous, she is nearly 70 years old and this is what they tell their patients, disgusting! This isn’t the only issue we have had with this practise in the last couple of years, but this is the worst so far.
Visited April 2024
Review titled Bewdley Medical Centre
Replied on 02 May 2024
Dear Hannah, I am sorry to see that you have had a negative experience with the medical centre. Reading your review this is something we would like to investigate further, if you can please contact the surgery directly with some more information we can look into this further. You can contact us on - Tel - 01299 402157 Email - hwicb.bewdleymedicalcentre@nhs.net
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Review titled Wonderful Experience
Rated 5 stars out of 5
by Anthony R - Posted on 19 March 2024
I attended for ear microsuction procedure today and as much as these things can be this was a wonderful experience. The operator was welcoming, cheerful and reassuring. The procedure was professionally performed with an explanation as needed throughout. no pain and only very mild discomfort was experienced. I have nothing but praise for the operator and could not have been more pleased with the positive outcome.
Visited March 2024
Review titled Bewdley Medical Centre
Replied on 14 May 2024
Thank you for taking the time to get in touch Anthony. We always enjoy hearing what our Patients have to say, and are glad you received a quality service and appreciate the kind words.
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Review titled Excellent nurse
Rated 5 stars out of 5
by Jessica - Posted on 08 March 2024
Saw Blood nurse Mrs s.g and she was extremely helpful and kind, having a fear of needles she definitely had her work cut out but she was patient and quick to get the blood test done and kept talking to me while she did it to take my mind off the actual blood test, can’t thank her enough for her patience and time, would definitely recommend to someone whose not kean on needles/blood tests
Visited March 2024
Review titled Bewdley Medical Centre
Replied on 14 May 2024
Dear Jessica, Thank you for taking the time to leave such a positive review of your experience. Our focus is always centred on patient care and support, your comments will be shared with the team.
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Review titled Great Blood service
Rated 5 stars out of 5
by Andrea - Posted on 08 March 2024
Only ever book in with one particular phlebotomist,im always greets with a friendly smile.she's the only one who can get blood out of my arm(many have tried and failed).used to avoid blood tests at all costs after so many bad experiences but thanks to her patience and care im no longer worried as its so quick and painless.
Visited March 2024
Review titled Bewdley Medical Centre
Replied on 14 May 2024
Dear Andrea, Thank you so much for taking the time to write such a wonderful review. It really does help support what we are trying to achieve with our patient care.