Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
-
Review titled Great service
Rated 5 stars out of 5
by Bob - Posted on 02 August 2024
Perfect visit. Seen early extremely good service. Recommended to a colleague the next day. Great start for my first visit to the practice.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Bob, Thank you for your lovely review! We are pleased to hear that your first visit was a positive experience. We appreciate the recommendation and look forward to seeing you again if needed! Kind Regards - Julie Taylor - Operations Manager
-
Review titled Quick response
Rated 3 stars out of 5
by Anonymous - Posted on 21 August 2024
Completed Patchs night before and had a telephone call followed by an appointment the following day. Patchs is okay but doent necessarily address all your symptoms
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review. We are pleased to hear you received prompt attention. We will take your comments about Patchs into account to improve our services and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled A good GP appointment experience.
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2024
Got a GP appointment for a routine medical issue within a week having completed the online Patches questionnaire. GP was running only 5 mins late and I was out within 10 mins having had a good appointment ie. issue diagnosed, treatment plan and necessary medication agreed and ordered for collection at the local pharmacy.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review and sharing your experience! We are glad to hear that your appointment was efficient and that everything was handled smoothly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Great practice
Rated 4 stars out of 5
by V Casey - Posted on 29 August 2024
GP was kind and caring. Professional and thorough. Haven't met a bad GP at this practice. Used the call back service, much better than hanging on the phone.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear V Casey, Thank you so much for your kind review! We are pleased to hear that you had a positive experience with our GP and found the call-back service helpful. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Medical check
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
I had a good experience no problems. Dr was ok with me. I was asked questions regarding my problem and the Dr made recommendations and asked me to book a series of tests. These were booked straight away at the reception desk.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review! We are pleased to hear that your experience was positive and that everything was handled efficiently. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Best practice in our area
Rated 5 stars out of 5
by Heather Crawshaw - Posted on 10 August 2024
Lovely waiting area, just wish they had some chairs with arms, as getting up is difficult for me. Friendly reception staff. Fantastic doctor. Listens carefully, treats you like the only person needing help, medicine prescribed really helps and sending you on to second care when required.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Heather, Thank you for your review! We are pleased you had a positive experience with our staff and doctor. We appreciate your suggestion about the chairs and will take it into consideration for future improvements. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Positive Experience
Rated 5 stars out of 5
by Christine Durnell - Posted on 12 September 2024
My appointment was on time and my blood test results were explained in full and questions answered with patience.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 16 September 2024
Dear Christine, Thank you for your feedback! We are pleased to hear your appointment was timely and that everything was explained clearly. It is good to know you felt well-informed and supported and we appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
-
Review titled Prompt and efficient
Rated 4 stars out of 5
by Claire B - Posted on 29 August 2024
After a visit to A and E the surgery sent out a text for a follow up appointment that day. Doctor extremely thorough and patient. Bloods taken the next day by a very friendly member of the team. Times of appointments were adhered to and involved very little waiting time in the surgery. Friendly and efficient reception staff and appointment team. Couldn’t do enough to help. A very positive experience. Thank you.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Claire B, Thank you for sharing your positive experience! We are pleased to hear that everything from your follow-up appointment to the blood tests went smoothly and efficiently. Our team strives to provide thorough and friendly care, and it is good to know we met your expectations. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Pleased overall
Rated 4 stars out of 5
by Lynsey holloway - Posted on 15 August 2024
I had cause to ring the surgery this morning and the young girl who answered the phone was friendly, polite and respectful, she listened patiently to what I was saying and then proceeded to book me an appointment for next week and also booked me a telephone call with the GP this afternoon to discuss my more pressing matter, excellent service, I was extremely happy with the treatment I received
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Lynsey, Thank you for sharing your experience! We are pleased to hear that our team provided you with a friendly, respectful, and efficient service. It is good to know that you are satisfied with the care and support you received. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
-
Review titled Exemplary service
Rated 5 stars out of 5
by Andrew Korsak - Posted on 03 August 2024
Very quick appointment. Quick ECG and excellent subsequent diagnosis by doctor. I was able to state my symptoms and have them taken seriously. Exemplary service.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Andrew, Thank you for your review! We are pleased to hear that your appointment was prompt and that you felt your symptoms were taken seriously. It is good to know you received excellent care and a clear diagnosis and we really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager