Bellbrooke Surgery
Bellbrooke Avenue, Harehills, Leeds, West Yorkshire, LS9 6AUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled very poor practice
Rated 1 star out of 5
by Anonymous - Posted on 09 March 2023
The reception staff reamian unhelpful and rude. I am dealing with a cancer diagnoses and cant get in to see a health care assistant for blood tests or request another fit note. There is no understanding, compassion or flexability from these receptionists.
Visited March 2023
Bellbrooke Surgery has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2023
Its amazing how this GP practice is always "busy" and never has any appointments but yet when you rock up at site for something, there's never any patients sat in there. You can contact the King quicker than getting an appt here, and if you have had tests done, don't expect the GP's here to speak about the results. I collected my script this morning and had to ask the pharmacist my queries as I have been refused x3 appts here to discuss my results. Anyhow, the pharmacist was extremely shocked about me being refused appointments and has advised me the best he could about what I have been prescribed but also told me the way to report this GP for not following the 5 values of CQC. Safe, Caring, Responsive, Effective and Well-led. Its not safe to send a prescription to the pharmacy and not explain to the patient what is wrong and why they need to take it. Its not very caring either to leave a patient concerned about results they cant get any information about. Its not very responsive when your refused 3 different appts to discuss something your concerned about. The surgery isn't very effective if it doesn't even bother to follow up its patients after tests/investigations, and last but not least well-led!!! Well if I was the manager and my staff were refusing concerned patients appts I wouldn't be happy I was doing my job correctly. My advice to all thinking of registering here, don't bother. There's much better services out there who provide care and consideration to their patients and not just contempt.
Visited February 2023
Bellbrooke Surgery has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2023
Absolutely disgusted with the reception staff no respect tried so many times to get an appointment no luck even been to the surgery at 8 and said I couldn’t have an appointment as it wasn’t urgent enough!!! I have been with this surgery since I was child never has an issue but now would definitely not recommend it!
Visited January 2023
Bellbrooke Surgery has not yet replied.