Bedlingtonshire Med.Group
Glebe Road, Bedlington, Northumberland, NE22 6JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Mr Robert Lacy - Posted on 13 October 2024
COVID jab organised very efficiently. Pleasant staff. Communication very clear. No waiting. Very pleased.
Visited October 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
At my annual checkup the member of staff was friendly, efficient and helpful. I was listened to and given advice.
Visited October 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
I recently had my flu vaccine. I was well recieved and did not have to wait even tho i was early. I did not feel any pain on getting the jab. I have always relieved good care at Bedlingtonshire Medical Group. Staff are always friendly, kind and caring as well as being willing to help.
Visited October 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Efficient and caring
Rated 5 stars out of 5
by Rhona - Posted on 15 October 2024
Blood test. Considerate. Listened and responded well. No discomfort at all. Care assistant was very considerate.
Visited October 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Very professional and caring
Rated 5 stars out of 5
by Martha Keenan - Posted on 10 September 2024
Had to see one of the nurses on 6/9 for a review she explained everything to me regarding medication and also gave me information regarding questions I asked regarding a previous visit and pointed me in the right direction regarding the nhs app which she didn’t need to do She was very helpful
Visited September 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Health check
Rated 4 stars out of 5
by Linda Morris - Posted on 15 September 2024
The practice nurse was very professional and put me at ease. All the checks were done efficiently and well.
Visited September 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled System too complex
Rated 2 stars out of 5
by Alan Fretwell - Posted on 02 September 2024
Attended 31/8 to make an appointment to see a GP. Told I couldn't do it in person and had to do it online. Given an email address which didn't work. Attended 2/9 and told I still couldn't make an appointment without a mobile phone but could contact via Bedlingtonshire medical group. Did so and received acknowledgement with request book an appointment within 2 weeks. Tried to but accidentally archived message and don't know how t o retrieve it. Will try to book by phone.
Visited September 2024
Bedlingtonshire Med.Group has not yet replied.
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Review titled Not great
Rated 2 stars out of 5
by D Brown - Posted on 12 August 2024
Having issues with new system, mix up with sample , reception too defensive with new system. Overall not impressed re time to collect and return samples then find it's for wrong person.
Visited August 2024
Review titled Bedlingtonshire Med.Group
Replied on 16 August 2024
Dear Mr Brown Thank you for taking the time to provide this feedback. If you would like to contact the surgery to discuss this issue further, I would be happy to try and resolve any issues that have arisen with the new appointment system. Mrs Joanne Hodge Patient Experience Manager Bedlingtonshire Medical Group
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Review titled Excellent Nurse practitioner
Rated 5 stars out of 5
by Tracey Townend - Posted on 07 August 2024
I recently had my well woman check. The Nurse Practitioner was excellent in her knowledge and advice. She put me at ease when taking bloods and I felt as though she listened to my concerns and treated me with dignity.
Visited August 2024
Review titled Bedlingtonshire Med.Group
Replied on 16 August 2024
Dear Tracey Thank you for taking the time to respond and share this positive feedback. Everyone at our practice strives to provide an excellent patient experience at all times. We assure you that this feedback will be passed on within the team. Mrs Joanne Hodge Patient Experience Manager Bedlingtonshire Medical Group
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Review titled Overall good experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I was at another practice in bedlington until 12 months ago. This practice got me in on the system within 2 days of registering and gave me an appointment straight away. I have been working with the same GP for my long term medical conditions and it feels great to finally have someone who will be honest and listen. That’s all I want from a practice. They have also been great at signposting to other services to help me get other matters under control.
Visited July 2024
Review titled Bedlingtonshire Med.Group
Replied on 16 August 2024
Dear Patient Thank you for taking the time to share this positive feedback. Everyone at our practice strives to provide an excellent patient experience at all times. We assure you that this feedback will be passed on within the team. Mrs Joanne Hodge Patient Experience Manager Bedlingtonshire Medical Group