Beccles Medical Centre
St. Marys Road, Beccles, Suffolk, NR34 9NXContact details and opening times
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Reviews
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Review titled An electronic brick wall
Rated 2 stars out of 5
by Anonymous - Posted on 09 November 2022
I wanted to request an appointment to discuss potential bowel cancer after a close relative was diagnosed, and I was advised to seek a test. It's not urgent and I wouldn't want priority over others who do have an urgent need but I can't even send an email for someone to pick up when it's convenient for them, as today's 'booking session' slots have all been used. What's that all about? Who thinks up these methods?
Visited September 2022
Review titled Beccles Medical Centre
Replied on 14 November 2022
Dear Anonymous Thank you for giving us the opportunity to respond to your concern. All GP surgeries are currently managing a continued high demand for their services. We have recruited more staff and introduced a new 'Triage' system where Doctors check all forms and triage as needed. The system went live on the 3rd of November. As with any new system, we had a few teething problems which we have resolved. We continually adapt to ensure we offer the best care for our patients. I hope your issue has been resolved.