Barton House Med Practice
Barton House, Beaminster, Dorset, DT8 3EQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A recent appointment and referral
by BroadWestHill - Posted on 08 December 2023
I recently had a face-to-face appointment with a doctor. They were a very nice, caring doctor who addressed my issues and arranged an x-ray. At the time the doctor said they would call me to discuss the results. After 2 weeks I thought it strange that I had had no phone call. So by chance I looked on my NHS app. There were the results and my x-ray showed Osteoarthritis in C5, 6 and 7. It also suggested a referral to Musculoskeletal clinic. Being quite computer literate I looked under referrals and booked myself in for a phone consultation. I have since looked back on my app and the words "patient informed" have been added. To date I have not had any contact from either my doctor or the surgery, which leaves me wondering: A) if I was less computer savvy how would I have found out? and B) what do I do in the meantime to help my condition before speaking with the Musculoskeletal clinic? I am disappointed that my doctor hasn't made contact, if only to reassure me that there are things I can do to help my pain, headaches etc associated with this condition.
Visited October 2023
Provided by Care opinion
Review titled Barton House Med Practice
Replied on 11 December 2023
Dear Patient Thank you for your review, I am afraid we are unable to reply to clinical queries on this portal, please could you contact the surgery directly and we would be happy to help. Many thanks Barton House Medical Practice
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Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2022
I was not feeling well. I called at 0800. I was in a queue of 6. When I got to the front, I was treated with curtesy and understanding. I was asked to await a call. I explained that I have no signal, but can receive emails. About 30mins later an email arrived with the offer of an appointment that morning. I attended, and was seen early. My problem was diagnosed and treated. This is a superb service. I am enormously grateful, thank you.
Visited October 2022
Review titled Barton House Med Practice
Replied on 14 November 2022
Thank you for your lovely comments, it is always wonderful to hear positive feedback about the surgery and the staff from our patients. Many Thanks Barton House Medical Practice.
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Review titled Great practice
Rated 5 stars out of 5
by Valerie Bateman - Posted on 03 November 2022
We have lived in this area for the last 8 years and have had nothing but the best service from this practice. The doctors, nurses and all the staff are amazing. Thank you for all your help.
Visited October 2022
Review titled Barton House Med Practice
Replied on 14 November 2022
Thank you so much for your lovely comments, we are so pleased to hear you have hadn't nothing but the best service from the practice. Thank you once again Barton House Medical Practice.